Cash on delivery is possible. The procedure for receiving money at the Russian post office for cash on delivery

What is a cash on delivery? How are cash on delivery parcels sent? What do I need to do? If you have ever sent parcels by Russian post, this question must have arisen in your head.

This article aims to answer all questions: how to send cash on delivery, how to fill out postal forms, how to pay for sending a parcel and how to receive a parcel in the mail with payment upon receipt.

A cash on delivery parcel is a postal item that is sent between post offices, and in addition, having a declared value and an instruction from the sender addressed to the operator of the post office that accepts the parcel to collect the amount of money from the addressee in favor of the sender upon receipt by the addressee of the parcel.

In accordance with these rules, the payment made by the addressee upon receipt of the parcel is sent by post to the address of the sender of the parcel. Thus, with the help of postal services, in fact, the purchase by the addressee of the goods ordered by him from the sender takes place. The Russian Post in this case acts both as a postal service provider and as a payment mechanism.

How are cash on delivery parcels sent? The usual order of dispatch of parcels and other postal items in the post office takes place according to the standard form, after the sender fills out a formalized form for sending the parcel.

Forms can be taken at any post office. So, what forms will be needed in case of sending a parcel by cash on delivery?

This form can be filled out on the official website of the Russian Post, and then downloaded in pdf format, printed on a printer and taken to the local post office, where they must accept it. It is worth noting that if you are going to buy packaging at the Russian post office, then all the attributes of this form, as a rule, are indicated there. The form is required in case of erroneous filling in of data on the package, in which you indicate the correct information and paste it over the packaging form. Also, form 7-p is relevant for filling out if you use your own packaging.

In this form, the sender of the parcel indicates the following data:

• Name of recipient and sender.
• Address of the recipient and sender.
• Mobile phone for SMS informing.
• Recipient and sender index
• Passport details of the sender.
• Parcel attributes: with declared value, with cash on delivery, with an inventory, with a simple notification, with a registered notification.

As in the case described above, the 112ep form can be filled out on the Russian Post website and printed.

The form for sending cash on delivery is divided into two parts. In the first half, you must fill in the data of the recipient of the cash on delivery. In fact, in this field, the sender of the parcel indicates his data, who wants to receive its cost by cash on delivery.

The form also includes a field for bank details, in case the sender of the parcel wants to receive finances to his bank account. The second part of the form contains the data of the sender of the cash on delivery, who is also the recipient of the parcel.

In the case when the delivery of the parcel must also be paid at the expense of the recipient of the shipment, you must, when registering the shipment, ask that the price of delivery of the parcel be included in the amount of cash on delivery.

In any case, you pay this money at the time of sending the parcel, but after the recipient receives the parcel and pays the cash on delivery, this money will be returned to you by postal order.

How to send a parcel by cash on delivery at the Russian Post

A prerequisite for sending a parcel cash on delivery is that the parcel has a declared value. Without a declared value, your package will not be sent. The cash on delivery amount must not exceed the stated declared value of your parcel.

The transfer form must be attached to the parcel unstamped. The form must be placed in a transparent self-adhesive plastic bag so as to prevent its loss.

When sending a parcel with a declared value, the post office checks the following points:

• The fact of the presence of the specified amount of cash on delivery on the outer shell of the parcel.
• The presence of the specified declared value of the shipment and the compliance of the amount of cash on delivery with the declared value, the declared value in this case cannot be less than the amount of cash on delivery.
• The presence of a correctly completed mail order form with all the data necessary for the transfer, the form must be securely attached to the outside of the parcel.
• With the correctly completed form No. 112ep and 116, the data on the parcel is entered into the database, the postal operator receives payment for the delivery of the parcel and issues the sender a check with a tracking number, by which it is possible to track the movement of the parcel. The tracking number must be reported to the recipient of the postal item, and the payment receipt must be kept until the recipient receives his parcel.

How to pay for the delivery of a parcel with cash on delivery

At the moment the parcel arrives at the specified post office, the recipient of the parcel receives a notice of the delivery of the parcel, after which he can, taking his passport and notice with him, arrive at the post office and receive his shipment.

Do not forget that the period of storage of the parcel should not exceed 30 days, of which the first 5 days are not paid. If you do not have the opportunity to receive the parcel yourself, you can issue a power of attorney to receive the parcel by a third party.

To receive a cash on delivery package, the recipient must fill out the reverse side of the form that came with the package and pay the specified payment amount.

On the reverse side of the form, the recipient indicates the following data:

• Your full name.
• The amount of the payment.
• Date of receipt of the parcel with cash on delivery.
• Your passport details.
• And your citizenship.

All this is certified by his own signature.

Only after filling out the form, paying the cash on delivery and presenting his passport, the recipient can open the parcel.

Thus, sending a parcel by cash on delivery is possible when filling out the established forms, which can be obtained directly from the post office from the postal employees, correctly indicating the amount of cash on delivery, the declared value of the parcel and the details of the recipient of the parcel and the recipient of payment in the forms. A transfer form is attached to the parcel, which is filled out on one side by the sender, and on the other - by the recipient of the parcel. The addressee can receive his shipment after paying the cash on delivery, filling out the form and presenting the passport.

Open a dispute with the mandatory selection of the SEND BACK option. Add all the photos, video evidence, as well as describe the problem in detail. Choose the refund amount you need. After talking with the seller, turn the dispute into a stigma.

If you have transferred the dispute to the stigma, you will see the return address, and you will also need to add a track number within 7-10 days to track the parcel.

How to send a parcel cash on delivery - online stores

My native country is wide… And even in distant Petropavlovsk-Kamchatsky I want to have some kind of miraculous, which is not available in local stores. Here, online stores come to the rescue, which will send the treasured little thing by parcel through the whole country and the Russian Post.

How to send a parcel cash on delivery, draw up documents and reflect the sale in the accounting of the online store? This article is useful for owners of online stores and infobusinessmen who send their training courses on physical media (discs or flash drives) by cash on delivery.

How to send a parcel cash on delivery

In the article, how to create an online store in Vkontakte. I have already said that I sent all the goods sold to my customers cash on delivery. This article is devoted to what is cash on delivery and how to send a parcel by cash on delivery.

Cash on delivery is a way of calculating the buyer of goods with the seller. In this case, the buyer makes payment directly at the post office at the time of receipt of the parcel.

How to mail an item

Sending a parcel or parcel post cash on delivery is perhaps the most common way to transfer goods to a buyer living in another locality. This service assumes that the buyer pays for his goods only directly at the time of its receipt at the Russian Post office. The seller, in turn, receives his cash reward for the goods sold, either in cash also at the Russian Post office, or to a bank account.

How to sell by mail?

Decided to put up a bunch of junk for sale. Uncle wrote to me with a request to send to the region by mail. Tell me, what is the procedure for money-chairs in this case?

Cash on delivery. You go to the post office, pack the parcel, fill out the paperwork, write the amount you need (including delivery), send it.

How to increase sales in an online store

There are 2 options: 1. Outsourcing - it will cost 70 rubles per package. What is included in the service: a box, packaging of goods inside with packaging materials (bubble wrap or cardboard, or foam plastic), printing out forms for sending, SMS notification, sending by Russian Post.

We use this service. Cons: you need to conclude an agreement with a legal entity, make a deposit for shipments, you need to, if you travel / walk far, then transportation also costs money, especially if there are few parcels sent.

Cash on delivery: what is it? Advantages and disadvantages of cash on delivery

When ordering various goods in online stores, you most likely saw the item "cash on delivery" in the list of delivery and payment options for the purchase. What it is?

Cash on delivery is a type of payment in which the buyer receives the goods at the post office only after he pays the employees of the department a certain amount.

Those who have already dealt with this method of payment know that the final amount of the declared value (that is, just the money that the buyer pays by mail) is somewhat higher than the price of the goods indicated in the online store catalog itself.

Sending orders by Russian post

Launched sales, received orders, confirmed them? Now is the time to send orders to customers. In this post, I will describe my experience of sending goods by cash on delivery through the Russian Post.

For prompt delivery, it is best to send goods from Moscow or regional centers, from the main post offices. But I sent, in the beginning, from my Muhos ... ankh, and nothing, people received parcels and redeemed them.

Sending cash on delivery in Belarus

All detailed information can be obtained at any post office, first try to dig on their website. You want to earn money, but you are too lazy to walk 100 meters to the nearest branch))

Come to the post office and say - send me cash on delivery. Fill out the paperwork for you. Then. They weigh, they consider the total amount of the weight and the declared value of the goods + insurance + packaging (if you pack by mail).

Особенности РѕС‚РїСЂР°РІР»РµРЅРёС РїРѕСЃС‹Р»РѕРє РІ РґСЂСѓРіРёРµ РіРѕСЂРѕРґР°

How to send a parcel at the expense of the recipient

Publication date: 04/24/2015

The sale of goods via the Internet, including bulletin boards, forums, specialized auction sites, is gaining momentum every day. Many people decide to sell some unnecessary things lying around at home, while others are constantly engaged in sales, ordering, for example, and reselling some goods from China. You can most often sell goods to a person in your city without much difficulty - in person, but transporting some thing to another city is already more problematic. In this case, the almighty Russian Post comes to the rescue, through which most of all shipments of parcels in Russia. But is it possible send a parcel at the expense of the recipient using the services of the Russian Post? Not!

Naturally, no seller wants to send a parcel at his own expense. Even sending light and small parcels through the Russian Post costs at least 150-200 rubles. But the product itself is often not much more expensive.

Many sellers decide to send packages to their customers via cash on delivery. But I’ll say right away that it’s impossible to send a parcel by cash on delivery at the expense of the recipient (buyer)! That is, no matter how you send the parcel through the Russian Post, in any case, the sender must pay for sending the parcel. That is, in this case, the Russian Post works according to the principle: Payment first, then delivery.

Why is it impossible to send a parcel through the Russian Post at the expense of the recipient? The answer in this case is simple: Russian Post is commercial organization, which does not assume the risks associated with possible non-payment by the recipient.

Tip 1: How to send cash on delivery by mail

After all, when sending a regular parcel to your relative or sending the goods by cash on delivery to the buyer, there is no guarantee that the relative or the buyer will decide to pick up the parcel and pay for postal services accordingly. Therefore, for sending a parcel to without fail sender pays!

The only way to send a parcel at the expense of the buyer is to take an advance payment from the buyer for delivery or include the cost of delivery in the amount of cash on delivery. But in any case, I repeat once again: if you send a parcel through the mail, then it is you who pay for the shipment!

Sending EMS parcels(express delivery) is also not a way out of this situation. In the case of EMS, the same rule applies as when sending parcels via the Russian Post.

Delivery at the expense of the buyer

You can send a parcel at the expense of the recipient only using the services of some transport companies(TK). It is worth noting that not every transport company provides such an opportunity, but finding a suitable shopping mall is quite realistic.

The cost of sending parcels through transport companies is higher than sending a similar parcel through the Russian Post. Sending through some shopping malls can cost 2-3 times more, or even more. But even in this case, you can find a completely adequate shopping mall with reasonable prices and, most importantly, with the possibility of delivery at the expense of the recipient. At the same time, delivery times through the TC, as a rule, are much shorter than those of the Russian Post.

I personally live in Penza. There are quite a lot of different transport companies in our city, but I only used the services of PEK. PEK is a fairly well-known transport company; it has offices in almost every major city in Russia (Voronezh, Krasnodar, Yekaterinburg, etc.). Full list cities are on the official website: pecom.ru. PEC works on the principle: first payment, then delivery of the goods. That is, you can not pay a penny for delivery - and the recipient of the parcel will pay for it already in his city.

The cost of sending via PEC is very reasonable. The site has a calculator with which you can calculate the cost. And I’ll just say for example that today I sent a small parcel to Astrakhan weighing about 500 grams (photo below), and the recipient will pay only 300 rubles for it.

The stated delivery time for my package from Penza to Astrakhan is 4 days. Quite fast!

I did not use the services of other transport companies only because of the higher cost of delivery.

If you have experience sending parcels at the expense of the recipient in other ways or through other shopping malls, share in the comments.

How to fill out a mail order form f.112ep

Publication date: 04/03/2015

Form 112EP or f.112EP- a new form of the Russian Post for receiving postal transfers addressed to individuals or legal entities. This form is filled in by the sender who used the CyberMoney service, that is, the postal money transfer service.

Currently, f.112EP is also used when sending parcels with cash on delivery, in this case, part of the form is filled out by the sender of the parcel with cash on delivery.

In this article I will tell you how to fill out the f.112ep form and present a sample filling with a detailed description.

So, below is a sample of filling out the form f.112ep (to enlarge the picture, click on it).

how to mail an item

For clarity, the completed data is highlighted in red.

When filling out passport data, do not forget to indicate the authority and code of the department that issued your passport. Date of birth is also required.

In addition, in specially designated fields, you can indicate your number mobile phone and (or) phone number of the addressee (payee). When you specify this information, an SMS notification will be sent to your phone about the receipt of a postal transfer or about the payment of a postal transfer, depending on whose number you specify. The cost of the "SMS-notification" service is 1 ruble per message. A very useful and inexpensive service.

The Russian Post also provides a service for the delivery of a money transfer to your home. The cost of this service is 1.77% of the transferred amount, but not less than 29.5 rubles per transfer. To activate this service, you must put a "tick" in the appropriate box of the form f 112ep.

Filling out form 112EP for sending a parcel by cash on delivery

Please note that the sender of the money transfer must directly indicate their passport data and put their signature at the bottom of the form.

If you use this form to send a parcel by cash on delivery, then you will only need to fill in the top fields:

• in the postal transfer field - specify the amount of cash on delivery;
• in the fields To whom, where- indicate the data of the sender of the parcel, that is, your data;
• in the fields From, Sender's address- indicate the data of the recipient of the parcel, that is, the person who will transfer money to you.

When filling out the form - do not forget to check the box next to cash on delivery:

Download form f.112EP

You can download this form in an Excel table: template f.112ep in Excel. It is also possible to fill out such a form on a computer at home.

Cash on delivery - what is it, how to send and receive a parcel?

When receiving or sending goods by mail, you can meet the concept of cash on delivery. This type of transaction between the sender and the recipient is convenient for everyone, as it allows you to money transaction and safely deliver the goods.

What is cash on delivery by mail?

People who use the services of online stores are well aware of what cash on delivery means. Cash on delivery is the receipt of a parcel at the post office after it has been paid. The buyer receives a mail notification, which states that the ordered goods have arrived at the post office. The notice indicates that the parcel was sent cash on delivery.

How to send or pay for a parcel with cash on delivery and what is it?

To pick it up, the buyer will have to pay the specified amount for it. Cash on delivery can be of two types:

1. The full price of the item.
2. Item charge. The main part was made by the buyer through online services.

In addition to the cost of the parcel itself, the buyer will have to pay a certain amount, depending on the cost of the goods and the distance of delivery. Often this amount is in the range of 100-300 rubles. Cash on delivery is made up of the following components:

• full or partial value of the goods;
• goods delivery service;
• money transfer service to the poisoner.

Advantages of cash on delivery

Cash on delivery is convenient for both the seller and the buyer. For this reason, every day it becomes more and more popular. When sending a parcel by cash on delivery, the seller has one, but the most important advantage: he will definitely receive money for his goods. For the buyer, the main advantage of such a transaction is that payment is made without risk - upon receipt of the goods. The second plus of such a calculation is that the goods can be ordered without money, and you can pay for it upon receipt.

Cash on delivery - cons

With this system, you can receive goods cash on delivery without prepayment. It is convenient and gives a guarantee of a fair transaction. The disadvantages of this system are more related to the buyer:

1. All payment for sending the goods and money for it to the seller is made at the expense of the buyer (if the seller did not bear all these costs).
2. There is a certain risk in what the buyer will receive in the parcel itself. For this reason, many people try to cooperate only with those online stores that have declared themselves to be bona fide sellers.

Cash on delivery is risky for the seller due to the fact that the buyer may not pick up the ordered goods from the post office. In this case, the seller will bear the losses for sending the goods to the buyer and back, as well as for the delay in the turnover. Although the seller and the buyer have certain risks with cash on delivery, this system can still be called convenient and acceptable to both parties.

How to send a parcel cash on delivery?

Sending cash on delivery is a simple and convenient procedure. For those who do not know what cash on delivery is, you can ask the postal worker for help. To send a parcel using this system, you must:

1. Pack the goods. The parcel box can be purchased at the post office.
2. Fill out the shipping form. It should indicate the amount to be paid by the recipient, and the method of sending the money received for the goods.
3. You can make an inventory of the goods, especially if the goods are valuable. It is made in two copies: one remains with the sender, the second is put into the box.
4. After paying for the shipment of the goods, you must receive a receipt and keep it until the end of the cash on delivery transaction.

How to receive a parcel sent by cash on delivery?

Upon receipt of a notice of the arrival of the parcel, the buyer may have a question: cash on delivery - what is it? Do not worry about this, because to complete a cash on delivery transaction, you do not need special knowledge and a lot of time. The received notice indicates to which post office and to which address the parcel arrived. Follow the parcel with an identity card and the declared amount of money. The postal worker will find the parcel according to the notification or, if it is lost, according to the passport data. A cash on delivery package will be issued immediately after payment for the goods.

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Recently a friend contacted me. He was deceived for 137 euros. He would like to return his money, but, as it turned out, not everything is so simple. My friend knows who deceived him, usually thousands of other deceived people know this, but the scammers continue to be at large and do their dirty work. How is this possible?

A person is offered a loan. He found advertisement, most often via the Internet or a newspaper with a link to the Internet.

In fact, you are buying a pig in a poke, but you still pay the most expensive transfer fee Money seller. The percentage of this commission is on average 8%.

As for our store - NC Time. It is located on the Tiu site, along with 298 more companies and 4,350,855 goods and services, there is also a buyer protection program. with the amount of compensation up to 10,000 rubles.

Hello. Article 26.1 of the Law of the Russian Federation "On Protection of Consumer Rights" (law on consumer rights) dated February 7, 1992 N 2300-1 provides for the procedure for the remote method of selling goods:

1. Contract retail purchase and sale may be concluded on the basis of familiarization of the consumer with the description of the goods proposed by the seller through catalogs, brochures, booklets, photographs, means of communication (television, postal, radio communications, etc.) method of selling goods) ways.

Was I scammed when buying from a website? What to do, girls? I transferred money for a used children's bicycle. on the Slando website. I talked with the sellers by phone. They say yes, now my husband will take it apart and take it to the post office, we are already sending it. They asked for the address, I indicated it. They said that in two days it will be in my city. - They don't pick up the phone anymore. But the phone is not disconnected. I look at this advertisement in Slando in a panic - the advertisement has already been deleted.

Parcels with a list of attachments (form 107) upon delivery to the addressee are subject to opening in the postal facility in his presence. The exception is those cases when the addressee refuses to open, about which he makes a corresponding note on the reverse side of the address part of the form of the accompanying address f.116.

If, when checking the attachment, it turns out to be intact and corresponds to the inventory, then the postal item is issued to the addressee in the prescribed manner, while the act f.

Let's say you decide to buy a movie cassette from an online store. You can order the delivery of the film by mail with cash on delivery. This means that when placing an order, you only need to specify your mailing address, and all; At the same time, at the time of ordering, you do NOT need to pay for it.

After receiving your order, the online store sends you a video cassette with a film cash on delivery. This term means the following.

Purchasing goods via the Internet is becoming more and more popular every year.

What does cash on delivery mean?

And there is nothing surprising in this. You are spared from grueling shopping trips in search of the necessary things. And the choice in the network is much larger than in a regular shopping center. Sitting in front of the monitor, you can find a suitable purchase for yourself, from a car to a box of matches. This, of course, does not apply to shopaholics, for whom it is the process of visiting the store that is important.

girls who had it? I have for the first time. I sent the girl a set of d / d. Cash on delivery, the amount was 3800 rubles. By trekking, the parcel was received almost a month ago. But the cash on delivery didn’t come (. Although usually (as they said at the post office) it arrives after 3 days. I asked the girl - she didn’t answer. I wrote an application for the search for funds at the post office and silence (. I don’t know what to do, the amount is not small. I won’t do it again send cash on delivery.

In principle, fraud is theoretically possible with cash on delivery. Of course, you pay in this case “upon receipt”, but before the postal workers give you the parcel. First, you fill out a receipt and pay the amount of cash on delivery + mail commission for the transfer, then you are given a parcel and what you will do with it and what no one cares about inside. The main coincidence of weight and integrity of the package.

AT recent times more and more more people complain about the unscrupulous work of the Russian Post and other services. Many parcels arrive with damaged packaging, with damage to the goods inside the package, or with other problems. The first and main question worth understanding is “How to get the package right?”

Let's look at the usual receipt of a parcel first.

When the parcel arrives at your post office, after a while a notice should appear in your mailbox, addressed to you, about the delivery of the parcel.

With this notice and your passport (you will need to present it at the post office to confirm your identity), you need to come to the post office in your area. On the reverse side notifications You need to indicate your address and passport data and, for now, that's it. Attention, the signature must be put only after you receive your package and make sure that it is intact and safe.

Carefully inspect your parcel, check the integrity of the packaging, inspect it in YOUR hands, and not in the hands of a postal worker. Suspicions of integrity violations can be caused by the following factors: torn folds and wrinkled corners, damaged adhesive tape, or vice versa, excessive presence different types adhesive tape. If you are expecting a rather fragile item, then slightly shake the package and listen for any sound of broken glass or other suspicious noises.

If your parcel was opened at customs, then the Customs Inspection Act, with a signature, must be attached to the parcel, and the parcel itself must be sealed with customs tape.

The next step after inspecting the integrity of the package, ask the worker to weigh your package. Make sure that real weight the parcel matches the weight indicated on the address sticker.

If during the inspection of the parcel you have any complaints or any suspicions, then ask for the opening of the parcel at the post office. To do this, you need to draw up an Act in the prescribed form with postal workers about appearance parcels. After filling out the act, you need to ask the postal worker to open the parcel in your presence and draw up an Opening Statement.

After opening the parcel, check the integrity and availability of the goods you ordered, if there are several goods, then inside there must be a list of goods sent to you in a mandatory form.

How to send a parcel (goods) cash on delivery to your customers and what is cash on delivery

The list will allow you to determine whether all the goods are in place.

If you are convinced that everything is in order, then sign the receipt and pick up the parcel.

If the items in the parcel have been deformed, broken or otherwise damaged (perhaps even lost), then the parcel should be refused. To refuse the parcel, you must document everything, indicate the reason for the refusal and ask for copies of the documents for yourself. At correct design the sender will be paid insurance. If a minor part of the parcel is damaged, and you do not want to send all the things back, then you should file a claim for compensation for damage to you related to damage or loss of the goods being sent.

How to receive a parcel cash on delivery?

If the parcel is sent cash on delivery, then first you need to inspect the integrity of the parcel according to the principle described above. If you do not have a claim, then you can receive the parcel only after paying the cash on delivery and after paying for the money transfer by mail. And only after that you need to put the date of receipt on the notice and your signature. If the parcel is damaged or the actual weight of the parcel does not match the indicated weight, then it is necessary to open it and draw up an act according to the principle described above, while the amount of cash on delivery is not charged.

How to receive a parcel via EMS?

In the case of receiving a parcel by EMC, it is necessary to check the integrity of the parcel in the same way as when receiving a parcel by mail. But there is a nuance - opening the parcel upon receipt from the courier is impossible, this is prohibited by the EMC rules. If during the inspection of the parcel you have any doubts about the integrity of the parcel, take only the receipt from the courier and say that you will receive the parcel at the EMC storage warehouse, in the presence of EMC employees.

How to receive a parcel by proxy?

If you cannot receive your parcel for any reason, then this parcel can be received for you by a person by proxy. The power of attorney can be drawn up in free form, indicating passport data and full name (yours and your authorized representative). An example of a power of attorney might look like this:

I,Full name , Date of Birth , passport series number , registration , I trust to receive incoming messages to my name and to my addressPickup address small packages, valuable parcelsindicate the type of parcel received (you can specify all types of parcels from the Russian Post website that they accept / send) citizen (nina)Full name , Date of Birth , passport series number , registration. The power of attorney is issued for a year.

The date:dd/mm/yyyy

Signature.

This power of attorney is not accepted without certification. You can certify it with a notary, in the personnel department, in the housing department (in case you do not have a job) and with the head physician (in case you are in this moment are in the hospital).

I hope these tips help you, good luck.

Tags: delivery, how to receive a parcel

Anyone who has a passport can send a parcel. The postal procedure itself is quite simple at first glance. However, there are often reviews in which people complain that it is not always possible to figure out on their own how to send a parcel by Russian Post: instructions in official sources contains many rules and clarifications. What is the easiest and cheapest way to send an email attachment? How should an item be packed before shipping to Russia? Step-by-step instruction, postage prices, etc. useful information about such classic way transfers are listed in this article.

What to send by parcel: allowed attachments, weight, size

This type of shipment is intended for the delivery of things, printed goods, documents and books. The minimum allowable parcel size is 110x220 cm or 114x162 cm. The maximum allowable length (in any direction) is up to 105 cm.

Depending on the weight and size of the parcel, they are divided into the following types:

• Standard: sent in a simple postal container, the weight of the packaged attachment is less than 10 kg.
• Heavy: sent in a simple postal container, the weight of the attachment is from 10 to 20 kg.
• Non-standard: individually designed packaging, weight - up to 20 kg.
• Oversized: any large parcel, non-standard form attachment, allowable weight - no more than 50 kg.

A postal item whose weight exceeds the established threshold of 50 kg can be sent through a specialized transport company.

Important! There are a number of items that cannot be mailed. An extensive list of such attachments can be found on the official website of Russian Post (hereinafter - PR).

How to know the delivery time?

Is it possible to find out the approximate delivery date before sending a parcel by Russian Post? Instructions for those who want to know how long delivery will take in this way:

• Of course, the most important difference between a simple postal parcel and courier delivery- it is impossible to guarantee the arrival of the postal item on the same day. That's why the exact date no one can name. But the approximate number of days of delivery to a particular locality can be found in the table posted on the information stands of most PR departments. If there is no such document in direct access, the postal operator must provide a special table.
• Please note that the tables contain information about forwarding to big cities. When sending to the countryside, another 2-6 days will be added to the indicated time.
• can significantly affect the delivery time additional factors: official holidays, weekends in the PR department, weather, unforeseen delays, the shipping method chosen by the sender, and so on.
• More accurate information can be obtained on the PR website by filling in a special section with information about the method of postal delivery, settlements sending / receiving, indicating the weight of the parcel and the presence or absence of an additional service.

How much will postage cost

How can I find out the preliminary cost of shipping before sending a parcel by Russian Post? The instruction (the price of the shipment is made up of several factors) indicates the presence of the following parameters:

• Packaging costs.
• Cost of delivery.
• Postage.
• Commission for insurance (today about 5% of the total cost of the parcel).
• Payment for the transfer of funds (with cash on delivery).
• Additional services.
• Other expenses.

Knowing the weight of the parcel, you can find out the approximate cost of the postal item before contacting the PR operator. To do this, use the electronic calculator in a special section on the RF PR website.

The rates applied for a particular postal item are made up of two factors: the method of delivery and the distance between the regions of the sender and the recipient.

To calculate payment depending on the distance of sending, there are main belts - distance parameters approved on the basis of mileage between central part regions by railway. Delivery methods include air or land transport, PR courier services, and more.

The rates for domestic departures in force today are effective from January 2017. Full list tariffs from latest updates also contains a dedicated section on the PR website.

Step-by-step instructions: what steps does sending a parcel include?

So, how to send a parcel by Russian Post? Sending a simple parcel includes three steps:

• Attachment packaging.
• Filling out the submission form.
• Sending through the PR operator window.

How to pack an attachment

In what container is it better to send things by parcel "Mail of Russia"? The instructions and the following recommendations will help you arrange the attachment in accordance with the requirements of the RF PR and, most importantly, keep the “innards” of the parcel intact.

Depending on the weight and size of the attachment, a simple parcel can be sent:

• In a special postal package. It can be bought from the PR operator. All information about the recipient and sender with this method of forwarding is indicated directly on the envelope.
• In a branded cardboard or wooden box - you can purchase such containers and pack the investment immediately at the PR department.
• In plain kraft paper. This method is often used for non-standard form attachments. Wrapping paper should carefully, in 2-4 layers, wrap the item being sent, and then glue the edges with glue. Wrapping with self-adhesive tape is strictly prohibited, such packaging will be sealed with branded PR tape upon receipt.
• In a simple clean cardboard or wooden box, on the surface of which there are no inscriptions, drawings, stamps, traces of self-adhesive tape, etc. The shipping rules provide for the possibility to send the parcel in any suitable box with inscriptions, but for this it must be carefully wrapped in plain wrapping paper (sewn into plain cotton fabric).

Regardless of how to send the parcel by Russian Post, the PR instruction for sending contains a number of requirements that are mandatory for all types of postal packaging:

• The attachment inside should not move freely. All empty space in the box must be filled with paper (plain newspapers will do), foam or light sawdust.
• The mail client should independently take care of the safety of his attachment even before packing it into the postal container. For example, wrap fragile items in several layers of protective material or bubble wrap.
• It is not allowed to fix the postal container with any self-adhesive tape. Upon receipt at the post office, the edges of the parcels are glued with branded adhesive tape with the logo of the RF PR.

Completing the submission form

Correctly filling out the postal form No. 116 is one more step that will need to be done before sending the parcel by Russian Post. The instructions for entering data are simple, but filling out will require care and accuracy. Today there are two ways to issue a postal form.

You can quickly and easily enter all the information through the RF PR website. To do this, open the section for filling out the address label in the "Forms" section and select "Parcel" in the "Type of departure" line. Next, you should fill in all interactive lines, specifying information about the recipient and sender, sending parameters and, if desired, select an additional SMS notification. After entering all the information, you need to download the already completed mail form using the button below, print it and give it to the post office operator when sending. You can stick the form directly on the parcel, but only with glue (adhesive tape and other materials cannot be used).

Another way is to take a ready-made blank form at the post office and enter the data by hand. All sending documents of this type are freely available at the post office and are issued to customers free of charge. When filling out, you should be guided by the following requirements:

• The mail client will need to fill in the front of the form, namely the lines in the field highlighted in bold.
• Be aware of the inadmissibility of using green, red or yellow ink for filling. All data is entered with a ballpoint pen with blue or black ink.
• You need to fill out the form in legible handwriting (preferably in block letters), avoiding strikethroughs, corrections, abbreviations.

For help in filling out, you can contact the PR operator or use the filling samples that are usually located on the information boards of the post office. After specifying all the necessary information, you need to transfer the completed postal form to the operator along with the packaged parcel for shipment.

After payment for delivery services, the PR operator will issue a check containing a track number to track the route of the parcel via the Internet. You should keep this document until the parcel is delivered to the recipient.

Sending cash on delivery: features of sending

Parcels cash on delivery - a type of postal item, which is often used by shops and private businessmen for distance selling. This method of delivery of goods is reliable and very convenient: the client pays upon receipt of the parcel, and the seller is guaranteed to receive money for his goods. How to send a cash on delivery parcel by mail in Russia? In addition to packing the parcel and filling out postal forms for this shipment (No. 113, No. 116), you will need:

• Inform the operator that the attachment is sent cash on delivery.
• Indicate the address of the PR branch where the parcel should be delivered.
• Provide recipient and sender information.
• Assign the value of the investment, that is, the amount of cash on delivery that the recipient will have to pay in order to pick up the package. At the same time, it is important to notify the buyer in advance that, along with the declared amount, they will additionally charge a commission fee - from 5% of the payment.
• It is worth noting that postage can also be included in the amount of cash on delivery, of course, by agreement with the buyer. To do this, you need to ask the PR operator to calculate the cost of packaging (envelope, box), payment for the delivery of the item and include everything in the total amount of cash on delivery.

After payment, the sender is not issued a check, but a bill of lading, which also contains a track number.

Hi all! Today I have prepared an article for you. This article is dedicated to one of the most important issues for beginners, what is cash on delivery and how to use it to send orders to customers. So, let's begin.

If you are or from online stores, then you are faced with the fact that you need to send goods to the client in Russia. Many buyers like to receive goods by cash on delivery by Russian post, because it is safe (payment is made upon receipt). I recommend everyone to send goods in this way, because it inspires confidence in your customers.

What is cash on delivery

Cash on delivery allows you to send a parcel, which the recipient can only receive if he pays the amount that you indicate in the cash on delivery form. Form form F-112. It looks like this:

The template for filling out the cash on delivery form can be easily found on the Internet in the form of an Excel book. Also, in addition to templates, there are many different services on the Internet that allow you to fill out almost all postal forms, incl. cash on delivery online.

How to fill out this form correctly

Let's start in order:

1. The amount of cash on delivery must be increased by the amount of delivery(I usually charge a flat fee of 350 rubles for delivery). Example: a product costs 1400 rubles, fixed delivery is 350 rubles. In the form for cash on delivery I put the amount of 1750 rubles. The amount must be written in numbers and in words at the top of the form.
2. The field "to" and "where" fill in the data of the sender of the parcel(or who will receive the money). Don't forget to include your index.
3. Leave the "message or PM details" field blank.
4. The next one is "account details". These fields must be filled in by those who work officially as an individual entrepreneur or LLC. You write down the details of your PC there, and the money will go to it within 6 working days after the buyer receives the package. For those who work not officially, these fields do not need to be filled.
5. In the following lines "from whom" and "sender's address" write down the buyer's data. They must be clarified when talking with the buyer. Also, don't forget to write down its index.

1. That's it, you do not fill in the rest of the lines.

An example of my form (personal details have been changed):

How to send a parcel cash on delivery

Before sending an order, I strongly recommend everyone to go to the post office and clarify which additional forms need to be filled out, or come with one test order and send it with the help of an operator. Why do I say this, because in my branch I do not fill out any mandatory forms additionally, except for the form for cash on delivery. Apparently, this is due to the fact that my orders are sent as a “valuable letter with cash on delivery”, and not as a package (I advise you not to swear with the operators at the post office, but rather be friends with them). You will most likely be required to additionally fill out the Form F.116.

It looks like this:

It is filled in simply, as far as I remember, in the "to" and "address" fields, the buyer's data, in the "from whom and address" fields, their data. Also, do not forget to indicate the amount of the declared value (it is equal to the amount of cash on delivery). I filled out these forms only 10 times in my entire career.

In addition to these two forms, you need to sign the box / package, usually there are fields to fill in, there will be no difficulties with this.

Where and how to get money for a paid parcel

After receiving the parcel by the buyer (I advise you to track all orders), you go with your passport the next day to the post office, the index of which you indicated on the cash on delivery form (usually the same as the dispatch office). Approach the operator, say to check money transfers. If it is received, then the operator will give you forms for receiving the transfer, and after filling it out, will issue the money.

If you receive money for RS (as in my case), then wait for your money within 6 working days after the buyer pays for the package.

Remember one nuance, the buyer at the post office pays an additional commission for money transfer. It turns out he pays for the goods + shipping + commission. Do not forget to warn him about this by phone. I usually say that delivery is 350 rubles, plus a fee for transferring money within 150 rubles. I advise you to warn, otherwise there may be a non-payment, from the fact that you said one amount on the phone, but in fact the person pays another.

Well, everything seems to be, if something is not clear, write in the comments, I will try to answer your questions.

To date, a parcel issued at the post office of Russia with cash on delivery is the most common way to deliver goods ordered on the Internet. Despite the fact that this is not the most convenient and profitable way, both for the store and for the buyer, most purchases are processed in this way.
Briefly about the main disadvantages and advantages of this method of postal delivery.

A cash on delivery package involves two different operations. Actually, the very service of parcel delivery by mail and postal money transfer for the purchased goods. These are two separate Russian postal services, so you have to pay for each of them separately.

The cost of postal delivery services is calculated depending on the distance of the addressee, the weight of the parcel, the amount of the parcel assessment, the class of departure, and insurance. For postal transfers, special rates apply, the amount of which depends mainly on the amount of the transfer and the type (settlement account, cash at the post office).

Postage cost with cash on delivery

First, you need to calculate the cost of postal delivery in advance, taking into account several factors. Make up small list, in which, first of all, indicate the cost of the goods. List the price of the package (box/bag). If the parcel will be pasted over with "branded" adhesive tape, then add another 25 rubles to the cost of the box. If the box is marked "Caution", then another 43 rubles.
The next item is to mark the cost of the service itself for delivering the parcel to the addressee, which can only be found out after weighing the parcel and specifying the address of the recipient and the class of dispatch.
After that, you need to add up all the costs and calculate additionally the cost of insurance. Cash on delivery shipping insurance required condition and it is 4% of the declared value of the parcel.

Since, in addition to the cost of the goods, other overhead costs have appeared, you need to calculate the cost taking into account all costs and reflect them in the total cost of the package, including adding the cost of insurance (4%). It is this amount (total cost) that the buyer must send you by money order after receiving the parcel. Naturally, this amount should be higher than the price of the goods, if you are not involved in charity and include these costs on your own account. Therefore, you need to inform the buyer about this in advance, as well as that he will have to pay interest (commission) for the postal money order in your name. Also warn that the recipient of the parcel will need to fill out the appropriate money transfer form indicating their passport data. Perhaps then the buyer will refuse this form of delivery and first transfer the funds to your account, and you will send him a regular parcel without cash on delivery.
Please note that the cost of a first class parcel is almost the same as a regular parcel, but it is delivered faster.

For a cash on delivery parcel, you must fill out two attachment inventory forms. One copy is attached to the parcel, and the other, along with the receipt, remains with the sender.

If you do not use a bank account, then in two or three weeks you will have to go back to the post office with your passport and receive a money transfer that came in your name. The postman will inform you about this, and at the same time he will also require you to sign the notice. Now you can get money in the mail, and you definitely won’t have to pay anything. True, provided that you do not "convert" the spent working time into money.

Now let's look at how to receive a parcel with cash on delivery to the buyer and how many advantages this method of buying goods in an online store has. First, the buyer must receive a notice of receipt of the parcel in his name at the local post office. By the way, the sender is obliged to tell you the unique number of the parcel (identifier). With its help, it is easy to find out where your parcel is at the moment on the Russian Post website. To do this, just enter the identifier in the corresponding box of the mailing search form and press the corresponding key.

In addition, the sender can issue an additional service "SMS notification" on the delivery and receipt of a postal item or money transfer at the post office. This is a modern postal service, which can be connected when placing a parcel. Since October 1, 2012, the service has been provided throughout the country. Tariff - 1 rub., incl. VAT 18%.

Further, with a notice, a passport and money, the buyer must come to the post office and receive the package. The operator will tell you the amount of the cost of the parcel and issue a form for processing a money transfer in the name of the sender. After paying the cost of the parcel and the interest for the transfer, the parcel will be issued to you.
You can check the contents of the parcel only after payment. And even if it contains the wrong product, or the product is defective, the money will not be returned to you by mail. All that the post office employee has to do is help you draw up an act that will indicate what exactly does not suit you. Next, you need to go to court and only by a court decision will the buyer return the money to you. And only in the case when the content of the parcel does not match the attached inventory, or the goods are damaged during transportation, the post office will pay you compensation.

Please note that the free storage of your package at the post office is only 5 days, and after 30 days, the package is sent back to the sender's address. Try to receive the incoming parcel on time. If you refuse to receive the parcel at all, then the seller will be forced to receive the parcel back, and pay for its delivery to himself a second time. It is clear that after that you will never be able to order goods in this store in your name and address.

In short, a cash on delivery package involves additional financial costs, usually paid from the buyer's wallet. Therefore, it is much more profitable to buy goods in an online store by prepayment, paying for the purchase from the wallet of electronic payment systems, such as Yandex Money, Qiwi, etc. You can also use bank cards, and it is not necessary to use terminals or ATMs for this. Modern banking services, such as Sberbank online or Sberbank Mobile Bank, allow you to pay for utility bills, buy goods on the Internet, sitting at home at a computer and even from a mobile phone.

Of course, the most convenient way to purchase can be considered the delivery of goods by courier. But this method is possible only within one city, and outside you have to use postal delivery.
By the way, the parcel can be sent using the EMC postal service. Its services are somewhat more expensive, but the goods will be delivered to you faster and directly to your home or office, having previously agreed on the time of delivery of the parcel by phone.

There are also benefits of a cash on delivery package. Firstly, not all buyers have the opportunity to use electronic payments and bank cards. Secondly, you can prepare money to pay for the purchase, for example, from your salary. Well, unfortunately, not many people trust to send money "at random" yet. Still, I would like to see at least a mailbox first. However, this situation will gradually change, since modern online stores indicate on the site not only the account for payment, but also full registration data, phone numbers, address, etc. This makes shopping safe and secure.

Quality control and search of postal items

On the website of the Russian Post, in the section "Appeals from service users" you can find the telephones and e-mail boxes of the departments of the Federal State Unitary Enterprise "Russian Post", considering various complaints.
For all questions, including tracking the parcel, you can contact the Help Desk.
Telephone help desk Federal State Unitary Enterprise Russian Post (quality line) 8-800-2005-888 . A call from anywhere in Russia is free.
Help Desk Email [email protected]
Information on the forwarding of international mail - [email protected]

Publication date: 09/02/2014

The parcel sent by Russian Post can be tracked by the number indicated in the receipt. It consists of 14 digits, and is entered in the appropriate box in the "Services and Services" section on the Russian Post website.

Modern methods of payment for purchases are payment for goods from a plastic card account or from an electronic wallet. payment system, for example Yandex Money.

It will not be possible to receive a parcel with cash on delivery of goods from the USA. You will first need to fully pay for the goods, and at the same time postal delivery to Russia.

In order not to pay for the parcel at the post office, you need to use the modern banking service offered by the owners plastic cards. This service is called internet banking.

The easiest way to arrange a parcel from the USA is through a company that first receives the purchase to its American address, and then sends it outside the United States.