How to use an electronic signature for public services. Electronic signature for public services

Welcome to website. In the article we will talk about obtaining an electronic signature through the public services portal. An electronic digital signature is a unique signature in which all user data is encrypted and through which an individual is identified.

This signature has a number of significant advantages:

  • The user can create requests in government bodies and departments through the Internet.
  • Receive any government services via the Internet.
  • Enjoy favorable prices in the online store and auctions.

So, what is an electronic signature for state services.ru, how to get it and how much will it cost?


On the this moment There are three main types of electronic signatures. The regular signature, which is the most commonly used, does not have the security levels of the other two, which are stronger. They also have a difference in status and in places of their use. Here are the signatures now:

  • A simple signature contains only a password and login. At the time of receiving the service, you must enter digital code, which will be sent as an SMS message to your phone or email, the code is one-time, so you will have to receive it for each operation. Such identification is very common; to obtain this signature, you do not need to visit specialized centers.
  • An enhanced unqualified signature, it is able not only to identify the sender, but also to record any changes in a previously signed document. This signature can only be obtained specialized center, it can be used in any service sector, but state secret documents are not signed with it.
  • Enhanced qualified signature, has the highest protective degree of the legislative level. The documents electronic version equated to paper and have the same legal force. Along with the key, the user receives a certificate that contains all the information about its verification. All operations that are legally significant require the use of this key.

There is a simpler explanation for these signature differences:

  • A simple signature is equivalent to a regular badge, if someone else used the phone or computer, only the owner bears all responsibility.
  • An unqualified signature may resemble a pass to an organization, that is, relations between the parties are built solely on trust.
  • A qualified signature is a passport, with its help all services can be used, it is considered an important element of identification in all transactions of a legal nature.

It is worth remembering that the choice of digital signature depends on the user, but a qualified signature makes it possible to use maximum amount services on the portal. Since you still need to find out how and where to get an electronic signature for an individual for the gosuslugi.ru website, let's continue.

What are EDS keys

When a user receives an electronic signature, the center that handles the identity of the applicant issues special keys to him. The signature itself consists of two main keys:

  • Open.
  • Closed.

The private key is available only to the owner, it contains important information and it is used directly for signing documents.

The public key is intended for verification, that is, this key becomes available to all parties to the contract, and it is used specifically to verify the validity of this user's signature.

The certificate of this signature is a file that confirms the authenticity of the keys. This document can be in several versions - paper and electronic. The certificate contains public keys, and it is personal data about the owner. The certificate also contains necessary information about the center that was engaged in issuing this signature. This certificate is considered a full-fledged identity card of the owner - a participant in the circulation of the document.

EDS encoding occurs due to this certificate. But it is worth knowing that each party to the contract must have valid certificates.

The validity of the certificate is 12 months. When this time expires, the certificate becomes invalid and the signature automatically loses its validity. To continue working with documents, renewal of this certificate is required.

It is worth knowing that if there is a change of name, owner or other changes in the organization, then the certificate is also subject to mandatory renewal.

Electronic signature is an encryption tool, and they are used to carry out specific functions:

  • Creation of EP.
  • EP check.
  • Creation of an ES key.
  • ES key check.

What should be done on gosuslugi.ru to get a signature?

In order to have access to all services on the portal, it is required to have a directly enhanced qualified signature. Obtaining an electronic signature for individuals for public services can be carried out both before registration on the portal and after registration. It is optimal to receive it after registration, since the user can first make sure that he needs it to receive the necessary services.

Now about how to get an enhanced qualified electronic signature for the State Service portal. For this you need:

  • Find out all the data about organizations involved in issuing signatures.
  • Select the desired organization.
  • Find out what level of service and prices for the service.
  • Apply for a.

There are centers that provide training on how to apply a signature, how to conduct a tender, how to work with important documents, and much more.

The public services portal allows you to apply for this signature to the center that the user chooses. Or you can first contact the center itself, and then register with the signature in hand. This condition became mandatory only for legal entities.

Regardless of which option was chosen, it will only have to be received at a specialized center. The type of signature is selected depending on what kind of secrecy the transactions will have.

We create an application for obtaining an EDS

The process of creating and issuing signatures is constantly changing, many people ask where and how to get an electronic signature for public services for free, the UEC was involved in such issuance, but this project is not working now.

But it is worth knowing how they get this signature at the moment. To do this, you need to go to the public services portal and select the necessary center that is engaged in issuing keys, you can use the filter for a quick search.

Then the transition to the data page is carried out, by double-clicking on the line, a link to the site of this center will open. It contains all the necessary information about creating an application and prices for this service.

If you cannot understand something, then you can call the support service at the phone number indicated in the information during business hours and ask what documents will be required to receive it. It is still necessary to go to the center, since the electronic signature and certificate are issued personally to the applicant.

Electronic signature functionality for public services

To make it easier for citizens of the Russian Federation to use the signature, which could sign important documents, the government created two systems:

  • ESIA is a network through which citizens have the right to use some municipal and state services.
  • EPGU is the state portal itself in Russia.

ESIA can be used with a regular signature, it allows you to receive minor electronic services. But for EPGU, an already qualified signature is required, since important legal operations are already being carried out here.

Individuals who have an EDS can use the functionality of the portal in an accessible way. They have the ability to:

  • Re-obtaining a Russian passport.
  • Obtaining a TIN.
  • Obtaining a foreign passport.
  • Open private business.
  • Register at your place of residence.
  • Obtain traffic police certificates on fines.
  • Register vehicles.
  • Get information about retirement accounts.

To use these functions, the user needs to know where to get an electronic signature for public services and how to get an EDS without delay.

How to get an electronic signature for public services

It is impossible to obtain a qualified signature for free. It is more necessary for legal entities, individuals expand the list of services when they register for public services using SNILS.

To get authorization standard view on the portal, you need to go to your personal account and fill in all the information about the user, indicate the SNILS number, passport data and others important information. After checking these data, the result will be sent to the postal address.

After that, the user will be able to use a large list of services to speed up the verification process, you can use the services of the Service Center in your region.

Obtaining a signature is a paid service. The number of services is expanding for free on the portal, but it is worth paying for a signature on the portal that looks like a flash drive. The cost of the signature depends on the functionality of the key.

To create this signature, you need to collect a package of documents, fill out forms and contact the center, where specialists will help you get an electronic signature for public services. You will also need to purchase a flash card or disk in advance, on which the signature will be encrypted. This procedure contains the following:

  • Contacting the center, if the applicant has prepared the documents and everything necessary in advance, then the procedure will last no more than 30 minutes.
  • Then choose a password, it should be simple and easy to remember, since it cannot be replaced and if lost, the keys will have to be restored again.
  • Fill out the forms, create a private key and download the required files.
  • Submit a package of documents and create passwords.
  • Get a certificate for EDS keys.

At the moment, many centers have been created that issue keys, and in each of them the procedure may be different. Some centers use the Internet for this, and some require a personal visit. It all depends entirely on the center you choose.

Approximately how much does it cost to make an EP

Creating an EDS is a difficult and expensive process. The cost of the keys is different and depends on the center that issues it. The price of a signature varies from 2,000 to 10,000 rubles, the price depends on what functions the user wants to see.

Due to the increase in popularity, the cost may soon drop. So when the user selects , where to get an electronic signature key for public services, you need to carefully study the price range of each center.

Can an electronic signature be suitable for other resources

Using the EDS for the State Services portal will not work on other sites. The FTS website requires a different key in which the TIN will be recorded. Therefore, you will have to purchase a separate key for each portal. Universal keys have not yet been created.

You can expand the set of key functions yourself, there are now on the Internet detailed instructions, how to do it. But no one knows whether it will be possible then to work with important documents after such an expansion of functionality.

That's all. Forgery of an electronic signature is almost impossible, it reminds iron door, but the structures that participate in transactions are just cardboard houses against its background.

An electronic digital signature is a requisite of an electronic document that allows you to identify its author, check the data for distortions and confirm the very fact of signing. Most wide application EDS was found in electronic document management. It is also used on various Internet sites, in particular on the State Service portal.

About why an EDS is needed, how to get a simple and qualified signature, whether it can be done for free, and also about the legal force of an EDS - read below.

Why do I need an EDS on the State Services portal?

An electronic signature is needed to confirm the identity when making transactions on the State Service portal. Its presence allows:

  1. For individuals:
    • receive a passport;
    • register and deregister a vehicle;
    • to replace a civil passport;
    • file a tax return;
    • replace a driver's license;
    • pay fines;
    • receive temporary and permanent registration.
  2. For legal entities:
    • submit documents for the payment of insurance premiums;
    • draw up a sanitary and epidemiological conclusion;
    • confirm the type of activity in the Social Insurance Fund;
    • register radio-electronic means and assign radio frequencies, etc.

Advice: full list services can be found in the catalog at the link gosuslugi.ru/category.

How to make an electronic signature for public services?

An electronic signature can be simple or enhanced. Reinforced - qualified and unskilled. Each of the types differs in the degree of protection and legal force.

Simple

As a rule, it is enough for individuals to make a simple digital signature to use the site. You can create such a signature for free using the functionality of the public services portal.

To obtain a simple EDS, you must:

  • indicate passport data and SNILS in the profile;
  • go through the identity verification process:
    • by mail, ordering the code through your personal account;
    • at the Service Center (have a passport and SNILS with you) - the address of the nearest one can be found at the link gosuslugi.ru/public;
    • through the Tinkoff online bank, Post Bank and Sberbank (only for customers of these credit institutions).
  • indicate on the site the code received as a result of successful verification of identity.

After completing all of the above actions, the user account will receive the status "Standard". It gives access to an extended list of services.

qualified

A qualified digital signature allows you to change the status of your account to "Verified", giving you access to all the functions of the site. To create it, cryptographic tools and specialized software certified by the FSB. You can get such a signature only in accredited centers. You can find the addresses of organizations here - minsvyaz.ru/ru.

To obtain a certificate and a key of a qualified EDS, a representative of a legal entity should submit to the certification center:

  • constituent documents of the company;
  • certificate of tax registration;
  • confirmation of the fact of making an entry about the legal entity in the Unified State Register of Legal Entities.

To obtain a qualified electronic signature, an individual will need:

  • the passport;
  • SNILS;
  • personal presence.

Important: the certificate and electronic signature keys are written to a physical medium (token or smart card). As for the cost of the service, it depends on the regulations of the certification center.

To what extent is an electronic signature equivalent to a regular one?

A frequent question that arises among users of the State Services portal is whether an electronic signature is analogous to a regular one put on paper. A detailed answer to it was provided by the Ministry of Communications and mass communications RF with reference to federal law. Two cases are considered:

  1. Enhanced qualified EDS, confirmed by a certificate from a certification authority, is always equivalent to a manual signature.
  2. Document signed simple and unqualified enhanced EDS, can be equated to a paper document only with the prior consent of the parties and in cases where it is provided for by legal acts. In addition, when using a simple signature by participants in electronic interaction, the rules for determining the signer must be stipulated and confidentiality must be observed.

Summing up

An electronic signature is needed for users of the public services portal to gain access to complete list functions. You can create a simple digital signature by registering in the system and confirming your identity using one of the available methods. It will be possible to obtain a key and a certificate of a qualified signature only in an accredited certification center.

Learn how to compose in order to send an accountant or other employee of the company to the Federal Tax Service.

Order

With the help of an electronic signature and the Gosuslugi portal, anyone can pay a fine, issue a capital or check debts before traveling abroad. And the company - to pass the 4-FSS, issue a permit for the transportation of oversized cargo or obtain a free economic zone.

For "Gosuslug" the organization will need a qualified electronic signature. A simple ES is not issued to legal entities, and an unqualified ES is not supported by the portal. An individual will also need a qualified ES in order to use all the features of the portal.

Electronic signature of an individual for public services

A simple and qualified electronic signature is suitable for individuals to work with "Gosuslugi". An unqualified ES is useless for the portal.

A simple electronic signature is issued free of charge to all users of "Gosuslug". It can be of three types: simplified, standard and confirmed. Depending on the level, the user's capabilities also change. Full functionality is available only to owners of a qualified ES.

  1. Simplified you will receive after registering on the portal. To do this, you will need to specify your last name and first name, as well as e-mail or number mobile phone. The generated “login / password” pair will become your identifier, allowing you to perform simple operations like paying fines from the traffic police.
  2. Standard will be created after you enter your SNILS and passport data in the system. This information is checked against the databases of the Federal Migration Service and the Pension Fund of the Russian Federation. If everything is in order, new features are added. Now you can make an appointment with a doctor or check your retirement account.
  3. Signature of a verified user receive by visiting the MFC with a passport and SNILS or by ordering an identity verification code by mail. After verifying your identity, you will be able to issue a passport, register a car or use other services available only to verified users.
  4. Qualified EP immediately opens access to all the features of the site "Gosuslugi". It serves as an identifier individual, allowing you to register an individual entrepreneur or LLC, obtain a patent for an invention or request official statistics from Rosstat. A qualified electronic signature for "Gosuslug" is not issued free of charge, it must be issued at a certification center.

Benefits of a qualified ES of an individual in public services

Simple ES Qualified EP
It has no legal effect and serves only as a general identifier of the person Allows you to use all portal services. For example, change your residence permit, issue a hunting license, apply to the registry office or receive another public service on the portal with a 30% discount
Does not allow to apply for legally significant documents - license for private security activities, on the educational activities, on the retail Allows you to refuse the services of notaries and the Russian Post. A qualified ES will act as your personal identifier, and electronic documents are guaranteed to arrive on time
Does not allow you to add branches, change information about the organization and manage it within the portal Allows you not to enter typical data every time you apply for public services. They are already in the EP, so you will not make a mistake again when filling out the application form
Unreliable because it is poorly protected from hacking and can be easily forged Allows you to register a legal entity, add branches and change the registration data of the organization
Allows you to use only part of the capabilities of the portal Allows you to request legally significant documents and interact with the state on behalf of the organization

Help setting up a workplace

The presence of a qualified electronic signature, cryptographic protection tools and a properly configured workplace ensure correct work with the Gosuslug portal. The easiest way to install the necessary software components on your computer or laptop is to download the Workplace Setup Wizard from the Tensor website. With it, all the necessary settings will be performed automatically.

Since individuals and legal entities usually solve different problems, they can use different electronic signatures.

You can get a qualified electronic signature at the office of Tenzor or our partners in the region. The signature will be done within an hour. Or you can submit an online application by attaching scanned documents. The manager will check the application, and then invite you to the office to receive the ES. If you do not have time for this, we will deliver the electronic signature by special communications.

12/04/2018, Sasha Bukashka

An electronic signature is a digital analogue of a handwritten signature of a document, confirming its authenticity. In the article, we will consider why an electronic signature is needed for public services, how many types of electronic signatures exist, what each of them is used for, and how to create an electronic signature for public services.

The portal gosuslugi.ru has been very popular for a long time. No queues, at any time of the day you can contact the right authority ... But what about the legal force of the application? After all, it must be signed, regardless of how it was submitted: during a personal visit to the department or via the Internet. And if in the first case you only need to put your scribble on paper, then what about the second? And like this: it exists for public services, which will be discussed later.

By the way, you can often find abbreviations: ES - electronic signature and EDS - electronic digital signature.

There are several types

EDS for public services happens:

  • simple;
  • reinforced unskilled;
  • enhanced qualified.

Simple electronic signature- this is, in fact, the login and password familiar to us, which allow us to identify the user. Through public services, an electronic signature of this type is issued, one might say, by default when registering on the portal and receiving a confirmation code. With it, you can send messages to officials, state authorities and local governments.

Reinforced unqualified EDS used for more serious purposes. She, for example, can certify financial statements, documents for which a seal is not required. The authenticity of this signature is confirmed by a certificate from a certification authority (even an unaccredited one).

Enhanced qualified EDS- the likeness of a "live" autograph. A document signed by her has exactly the same legal force as a paper signed by a person with his own hand. This electronic signature is required to participate in online auctions, submit reports to public authorities. Its authenticity is guaranteed by a certificate from an accredited certification authority.

We have collected all three types in one convenient picture.

We create a simple EDS

As we already understood, one cannot do without an ES on the portal. Then the following question arises: how to get an electronic signature for public services for free? Simple ES does not require any payment. First you need to register on the portal by clicking on this link.

Click "Register" and a link to create a password will be sent to your email address. At the second stage of registration, you enter your passport number, and. Further, these data are sent for verification, the results of which will also be reported by e-mail. If you successfully pass the verification, you will need to verify your identity. This can be done in several ways:

  • come to the Service Center (the list of addresses can be found);
  • receive the code from the site by regular mail.

The latter will take longer, so we advise you to contact the Service Center.

After you enter the received code on the site, you will have a verified account or, in other words, a simple ES. Now all the possibilities of the site "Gosuslugi" are open to you. And not only him, but also some other sites of government agencies (for example, on the site pension fund you can enter through account"public services").

We get an enhanced EDS

This type is necessary for sending documents to the fiscal authorities. It is created using cryptographic means, confirmed Federal Service RF security. As we said above, a qualified EDS can only be obtained at an accredited certification center. You can see the list of centers.

Such an electronic signature for the State Services website can be obtained by both individuals and legal entities, but more often it is used, of course, by the latter. For individuals, as a rule, a simple electronic signature is enough. However, if there is a need to obtain a qualified ES by an individual, then he must personally appear at the Service Center. Do not forget to take your passport and SNILS with you.

Legal entities will need to collect a more extensive package of documents:

  • founding documents;
  • a document confirming the fact of making a record of legal entity into a single State Register legal entities;
  • certificate of registration with the tax authority of the applicant.

The fee for obtaining a certificate and electronic keys is determined directly by the certification center. Now you know how to make an electronic signature for public services. It remains to choose its desired type and start working with government authorities on the Internet.

What gives a simple signature on gosuslugi.ru

This option is often used in Everyday life. If to speak in simple words, then this is a combination of login-password, confirmation code (by email, SMS) and so on. Most often, this is enough to confirm that a message or document was sent by a specific person.

It is used, as a rule, to confirm payments, receive public services, certify documents in the internal document flow of the organization. However, it cannot be used for signing. electronic documents containing state secrets.

Obtaining a simple electronic signature on the State Services portal is quite simple. To do this, you just need to register on the site. After checking your data, you can use the personal account of the site. But a simple ES gives limited access to services, that is, you will only have the opportunity to get acquainted with the services offered by the portal.

To expand the functionality, you need an enhanced signature.

Why do we need and what gives enhanced EDS on gosuslugi.ru

Enhanced EDS can be unskilled and qualified.

An enhanced unqualified electronic signature can be obtained by expanding a simple ES. To do this, just contact the MFC. You need to have a passport and SNILS with you. The employees of the MFC will check your data and their compliance with those specified during registration on the gosuslugi.ru portal. If everything matches, you will be given a one-time code, which is entered in your personal account in your profile settings. After that, you can use the advanced functionality of the portal.

After receiving an enhanced signature on public services, you will have access to almost all the functions of the site:

  • replacement of the passport of a citizen of the Russian Federation;
  • obtaining a new passport;
  • obtaining references and various information;
  • notification of the status of the personal account in the FIU;
  • recovery of lost documents;
  • vehicle registration;
  • making an appointment with a doctor;
  • payment of taxes, state duties, housing and communal services and other services.

You can also monitor the progress of applications, the status of payments and order other services.

It is not so easy to get an enhanced qualified signature. As a rule, it is issued on a USB flash drive in certification centers. Together with a flash drive, you will be given software for installation on a computer, a license and a certificate.

It must be said that obtaining such a key is paid service. To work with gosuslugi.ru, the minimum tariff is sufficient. You can check the cost in the certification center where the ES will be ordered.

An enhanced qualified signature is already an analogue of a handwritten signature and can be used everywhere. It also gives the right to participate as a supplier or customer in electronic trading, exchange documents with the Federal Tax Service, government organizations, maintain document flow with external counterparties, and so on.

How to install a digital signature for public services on a computer

To work with a qualified electronic signature, you will need to install software on a working computer. Usually, the CryptoPro CSP program is used for these purposes.

We will show step by step how to install a signing certificate through CryptoPro.

Step 1. Run the CryptoPro CSP program on your computer.

Step 2. Open "Properties" and click "Install Personal Certificate".

Step 3. Select a certificate file. It must be on removable media, which will be given to you when you receive an enhanced qualified signature. After that click "Next".

Step 4. Select the key container, that is, specify the path to it on your computer, then select "Personal" from the suggested storages. Click next.

After that, the installation of the certificate will be completed.

To check the electronic signature for public services, you need to use the old version of the portal. After entering your personal account, at the bottom right, we find the item "Reference Information".

At the very bottom of the opened page - "Electronic signature".

In the list "Confirmation of the authenticity of the ES" click "Certificate". Then, below, select the file that we want to check, enter the code from the picture and click "Check".

If the signature is authentic, we will receive as a result data on its owner, validity periods and the organization that issued the ES. And also the line "The authenticity of the document is confirmed" will appear.

This procedure is free.

What EDS is needed for regional websites of public services

The portal gosuslugi.ru is divided into parts by regions of the country. The principle of their work is similar to the all-Russian one. That is, registration on them is identical to the main portal.

To access personal account site of any region, any certificate of electronic signature will do.

Before starting work on the public services portal, configure workplace. The article describes step-by-step instruction to set up a workplace.

Step 1. Installing CIPF

CIPF (means of cryptographic protection of information) is a program for encrypting information. Without CIPF, the electronic signature will not work.

Download the distribution kit on the CryptoPro website in the "Support" -> "Download Center" section. The section is available after registration. Which distribution to download depends on the version and bitness of the operating system.

CryptoPro is divided by operating system versions (Windows XP, Windows 7, etc.) and their bit depth (x64/x86).

Determine the version of your operating system to download the appropriate version of "CryptoPro CSP".

AT latest versions CryptoPro distribution automatically determines the bitness and installs the necessary packages.

This manual covers the most popular Windows 8 operating system.

How to determine the version and bitness of the OS?

Right-click on the "Computer" icon (on different operating systems - "My Computer" or "This Computer") and select the context menu item "Properties".

A window with information about the operating system appeared on the screen.

Please note that the operating system is installed on the computer Windows system 8 Professional. Suitable distribution kit CryptoPro CSP 3.9.

Accept the license agreement. Download the distribution.

Pay attention to the correspondence between the version of the distribution kit "CryptoPro CSP" and OS Windows.

OSWindows

CryptoProCSP

CryptoPro CSP 3.6

CryptoPro CSP 3.6

CryptoPro CSP 3.6

CryptoPro CSP 3.9

CryptoPro 3.9 (4.0)

How to install a distribution?

Run the distribution and click "Install".

Install all software as a user with administrator rights.

The necessary packages and modules will be unpacked automatically. After installing the packages and modules, a window about successful installation will appear.

In the early versions of CryptoPro CSP, installation took place in several successive steps, in which a choice is made advanced settings and enter the serial number. Now the installation procedure has been simplified to a minimum of actions.

The encryption tool has been installed. Trial mode for 3 months was activated automatically. To extend the term, enter the serial number.

Order a means of cryptographic protection of information

Step 2. Entering the serial number / Activating the license

To enter the serial number, enter the "Control Panel", select the "System and Security" category, and then the "CryptoPro CSP" program.

The CryptoPro CSP workspace will appear on the screen.

Click the "Enter License..." button in the "License" section.

Enter your full name the user who plans to work on the computer, the name of the organization, the serial number. It is indicated on the form of the purchased license.

Finish activating the license, click on the "OK" button.


On the General tab, the license validity period will change to the one specified in the license.

Work with "CryptoPro CSP" is over, next time CIPF will be needed to set up an electronic signature and install root certificates.

Step 3. Installing a personal certificate

Go to the "Service" tab and in the "Certificates in the Private Key Container" section, click the "View Certificates in the Container..." button.

A window with a key container selection will appear on the screen.

Click the "Browse" button to see the electronic signatures that are recorded on a secure medium.

A window will appear with a choice of key container.

If there is only one electronic signature on the carrier, there will be no problems with the choice.

If there are several entries, and you do not know which electronic signature is needed, select the first entry in order and click "OK". Then - the "Next" button.

Information about the selected electronic signature will open.

Have you determined that you need a different signature? Click the back button and choose a different signature.

Continue to open information about signatures until you find the right one.

Did you find the right signature? Click the "Install" button.

After successfully installing the personal certificate, a notification will appear on the screen. Click the OK button. The personal certificate is installed.

Purchase an electronic signature for the portal "Gosuslugi"

Step 4Installing the Root CA Certificate

To install the root certificate of the Certification Authority, click the "Properties" button. An electronic signature certificate will open

"ASP Electronic Services" issues qualified electronic signatures from the certification center "Kaluga Astral"

On the General tab, you will see a message: "This certificate could not be verified by tracing it to a trusted certificate authority." To fix this, go to the "Certification Path" tab.

In the "Certification Path" section, a chain is indicated from the full name. manager to the publisher (certifying authority).

To install the CA root certificate, double-click on it with the left mouse button. An electronic signature certificate window will open.

Click the "Install Certificate" button.

The Certificate Import Wizard will open, click Next.

Place the cursor in the item "Place all certificates in the following store", click the "Browse" button.


A list of repositories for installing certificates will open.

You are now building a chain of trusted certificates, so select the Trusted Root Certification Authorities store with the OK button. Then click Next.

At the final stage, click the "Finish" button.

The installation of the certificate will begin.

The operating system will warn you about the installation of the certificate and ask you to confirm that you are the one installing the certificate.

A security warning will appear on the screen.

The security system cannot check the Certification Center of Kaluga Astral CJSC, because Microsoft (the creators of the Windows OS line) is not aware of Kaluga Astral CJSC. Do not worry and agree with the installation.

After installing the root certificate, a window will appear on the screen with a notification of successful installation. Close it by clicking OK.

Step 5Setting upinternet browser

Majority government portals work exclusively in Internet Explorer version 8.0 or higher. This is due to two reasons:

  1. Internet Explorer is built into every OS of the Windows family.
  2. Not all Internet browsers support the ActiveX controls required to perform cryptographic tasks on the Internet.

Internet Explorer Icon

Step 6: Set up trusted hosts

Add the addresses of electronic sites to trusted so that the Internet browser can run all the necessary "scripts" and modules for working with cryptography.

Launch the Internet Explorer browser and press the "Alt" button on your keyboard.

An action bar will appear at the top of the browser. Click the "Tools" -> "Internet Options" button on the panel.

The Internet Options window will open. Go to the "Security" tab.

Select the Trusted Sites zone and click the Sites button.

In the "Trusted sites" window (at the bottom), uncheck the box "Require server verification (https:) for all sites in the zone".

In the line "Add the following host to the zone:" enter the address of the portal https://*.gosuslugi.ru . Click Add.

Step 6Configuring ActiveX Components

After adding the nodes, enable the ActiveX components.

In Internet Options, on the "Security" tab, select the "Trusted Sites" zone.

At the bottom of the window, in the "Security level for this zone" section, click the "Custom" button. A window will open with security settings for trusted sites.

In the "Access to data sources outside the domain" option in the "Miscellaneous" section, set the cursor to "Enable".

In the "Block pop-ups" option in the "Miscellaneous" section, set the cursor to "Enable".

At the bottom of the parameter table there is a section "ActiveX controls and plug-ins". Place the cursors in the "Enable" items for all parameters of this section. Click OK and close all open windows. Browser setup completed.

Try to enter the public services portal. You will receive an error notification.

How to install the plugin?

To download the plugin distribution kit, follow the link: https://ds-plugin.gosuslugi.ru/plugin/upload/Index.spr plugin.

Download and install the plugin following the installation wizard.

Restart your internet browser. Your workplace has been set up, proceed to registration and / or work on the State Services portal.

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