tracking code. International Mail Tracking

How to find a parcel by number?

The modern technology of international shipments involves assigning a unique message to each postal item. mail ID- track number. Thus, each stage of the transfer is recorded in unified system control and accounting. Thanks to this, any recipient can track international and domestic mail, with access to the Internet.

How to find out where the package is online:

Enter the track code, click "track" and find where your parcel is.

Types of mail

International mail can be of two types:

• Small package - up to 2kg;
• Parcel - from 2 kg.

Shipments over two kg are usually always registered, that is, traceable. As for small packages, they can be either registered or unregistered.

Registered international mail can be traced thanks to the assigned unique 13-digit number. Control over the movement of the shipment is carried out through services for tracking national postal services or independent services.

Track number structure

The unique postal identifier of an international postal item consists of four letters and nine numbers. The first two letters indicate the type of postal item. For example, the track number of a registered small package always starts with a capital Latin letter R, which means Registered.

The last two are the country of origin:

CN - China;

SG - Singapore;

GB - Great Britain;

DE - Germany;

US - United States, etc.

The structure of the IGO track number does not provide for the possibility of determining the recipient country.

Examples of MPO track numbers:

• CQ254896589US - package from the USA;
• RN254896589US - small package from the USA;
• EE254896589US - EMS shipment from USA
• RA254896589CN - MGO from China
• RJ254896589GB - IGO from UK.

Special attention should be paid to track numbers assigned by international logistics companies providing express transportation services, such as DHL, FedEx, UPS, etc.

The unique identifiers of the shipments of the above organizations do not comply with the standards of the International Postal Union and may contain various numerical and alphabetic values. Tracking of such shipments is possible only in the tracking systems on the websites of these carriers. When using the services of universal IGO tracking services, it should be remembered that not every service supports IGO tracking of commercial express carriers.

The main stages of the delivery of international mail

The stages of the MPO can be conditionally divided into 2 parts:

• Tracking in the country of the sender;
• Tracking in the country of the recipient.

After receiving, the sorting step follows. The duration of this process depends directly on the remoteness of the place of acceptance from the place of international mail exchange. International postal exchange is the delivery of IGOs ​​to the place of customs inspection and its preparation for export to the recipient's country. The next step is export. In the country of the recipient, this process will be similar, but reverse in its actions:

• Import;
• Customs clearance;
• Sorting;
• Issuance.

Each stage of the movement of MPOs from the sender to the recipient is displayed in tracking systems. For more up-to-date information, it is recommended to track the process of IGO movement before import on the website of the national postal service of the sender. Next, on the recipient's mail site. The time interval between export and import can be from 2 weeks to 1.5 months.

Delivery terms

The average delivery time of IGOs ​​may depend on the following factors:

• Type of MPO;
• MPO type;
• Country of departure and country of delivery;
• Season.

As for small packages, the delivery times of registered IGOs ​​practically do not differ from the delivery times of non-registered ones. If a we are talking about parcels, they are delivered faster, as they have priority in service.

Due to different mail processing technologies and postal service deadlines different countries, the speed of delivery of IGOs ​​varies significantly depending on the country of origin and the country of recipient. For example, a shipment from Hong Kong or Singapore will arrive in Russia faster than from China. And shipments from the US take longer to arrive in Russia than shipments from the UK.

The last influencing factor is the time of year. In this case, we mean national holidays. During these periods, postal services operate at the limit of their capabilities. Very large delays in delivery can be in new year holidays. Moreover, they begin at the end of November and return to normal only by the end of January.

Don't forget that the Chinese celebrate New Year on lunar calendar. During the New Year holidays in China, almost no one works, so during this period it is better to refrain from online shopping.

In normal periods, the average delivery time for IGOs ​​to the Russian Federation from almost all countries is from 3 to 4 weeks for small packages and from 2 to 3 weeks for parcels.

How to get a track number?

The sender receives a track number when registering the IGO at the post office or by completing the documents remotely. In the first case, the fact of transferring the package to postal services occurs immediately, so information about the location of the package enters the system very quickly. In this case, the recipient can immediately see the IGO mark for sending.

In the second case, the sender can provide a track number, but since the parcel has not actually been delivered to the post office yet, there will be no information in the parcel tracking system. It will appear only after a few days, usually 2-3 days.

You should also take into account the frequency of updating information in the tracking system. Some postal services update 2 times a day, others - 5-6 times.

The recipient can find out his track number for tracking the parcel on the order page (if we are talking about online purchases). Unfortunately, not all sellers inform their customers about the track numbers of shipments. In this case, you must send a request to the store or the seller yourself.

Postal Services Websites

On the websites of the postal services of the country of the sender and the country of the recipient, you can track your shipment at any time. Each site has a special field for entering the track number. For protection against a large number automatic checks some services require entering a captcha. Next, press the "Track" or "Submit" button (on different sites, this button may have different names). As for the procedure for checking track numbers on different sites, it is almost identical.

– post of Ukraine;

– Post of Kazakhstan;

– post of Belarus;

- China Post;

- Hong Kong post

- Singapore Post

- United States Postal Service;

- UK Post

- German postal service.

Tracking parcels from China and other countries

Don't know where your package is? We offer you a list of the best tracking tools for packages from any stores, including Aliexpress standard shipping and Ebay.
Modern postal services provide tracking number postal item so that the recipient can self track where is the package. Let's see how this can be done using the tracking example. postal items by ID from China.

How to find out where the package is online:

Enter the track code, click "track" and find where your parcel is.

Where is my parcel? Manual package tracking option

If you want to check tracking numbers with maximum convenience, and find out where your parcel is now, then universal online trackers will help you to search for mail items:

Advanced package tracking option

In principle, it makes little sense to update the status of parcels more than once a day. But if you want to track the package as accurately as possible, then you can do the following:
1. If sent by Airmail (China post Registered Airmail) then first track the package before import:
China Post (China Post) -
Hongkong Post (Hong Kong Post) -
Singapore Post (Singapore Post) -
and after import, continue to track (up to receipt) here:
Post office -
2.If sent via EMS (EMS China Post Express Mail Service), we also divide the procedure into two stages.
Track before import (check if sent from China or not):

after import:

In addition, if the parcel is delivered by the EMS service, you can always call their operators and clarify the current data on the parcel by calling 8-800-200-50-55 (around the clock, a call from anywhere in Russia is free)

Shipping time statistics

Information on the timing of the passage of parcels can be viewed on the statistics server

Bonus! Programs for tracking parcels

Do you want to know where your package is without going to the sites? You can install a package tracking program on your computer that will automatically check the status of an unlimited number of track codes!

This option (it seems a little inefficient to me, but oh well) suggests installing a special program on your computer (connected to the Internet).
I will not describe this option in detail, I will just give links and screenshots:

Besides:

Postal tracking through mobile devices:

Track the parcel using mobile devices.
The official application of the Russian Post is available for devices and.

Frequently asked Questions

What does the NULL status mean (response from the user with the nickname CTRL-F)
As China Post explains to its customers - the introduction of new statuses in tracking international shipments is intended to remove the accusation against the Chinese Post of unreasonably increasing the time for sending parcels to Russia, etc. NULL status - the absence of a parcel in China (it has already passed customs and is interpreted as an airplane flight departure). The following entries after NULL are information about transit movement at airports along the route of the parcel (airport coding according to IATA). Example PEK - Beijing, PVG - Shanghai, FRA - Frankfurt. And the last entry is the destination country code. This info was sent to me by my regular supplier from China.
.
And with the help of this tool (), you can check the correctness of the track number, as well as calculate the verification code using the known track number of your parcel.

In this section you will find a modern and convenient service for fast and accurate tracking of parcels and postal items delivered by the Russian postal operator FSUE Russian Post. The Russian Post enterprise consists of 87 branches, which employ more than 350,000 employees. Russian Post is large enterprise which is constantly being improved and provides the population wide range postal and financial services. The main direction of his work is the reception, dispatch, transportation and delivery of parcels and postal items in the territory Russian Federation, as well as beyond.

With the help of this service, in just a couple of minutes you can track the exact location of a parcel or postal item delivered by Russian Post.

How to track by parcel number?

Tracking the transportation and delivery of a parcel by Russian Post is quite simple: for this you need to enter a barcode identifier in the “# Tracking number” box. It can contain 13 or 14 characters, including letters and numbers. You can find this identifier or the alphanumeric number of the postal item on your payment document or receipt. When introducing, pay attention to the fact that capital letters should be used. letters. After entering it, click on the "Track" button or press the "Enter" key.

What are the tracking numbers?

In order to track by the parcel number, you need to know the unique track number. Such a number is assigned to each parcel in accordance with the S10 standard of the Universal Postal Union. It can contain 14 digits if the shipment is within Russia, or contain a combination of 13 alphanumeric characters when it is an international shipment. When sending internationally, the track number consists of 13 characters. The first are the letters of the Latin alphabet, meaning the marking of the departure. Only numbers starting with the letters R, C, E, V, L are subject to tracking. The second character will be any letter of the Latin alphabet that ensures the uniqueness of the number. The next nine characters are numbers. The last two characters are Latin letters denoting the country code in the S10 format, for example, for Russia these are the letters RU.

Examples of track numbers:

• CE098765432RU - for international shipment.
• 13243564758695 - for shipment within the Russian Federation.

What statuses can be

When tracking parcels and postal items delivered by Russian Post, there may be the following options statuses:

Reception. - This status means that the mail item arrived at the foreign post office, where it was assigned the specified track number.

Arrival at MMPO. - This status means that the postal item has arrived at the place of international postal exchange for customs clearance and preparation for shipment from the sender's country (export).

Export. - This means that the shipment has been transferred to the carrier for delivery to the territory of the Russian Federation. Between the Export and Import statuses, it is impossible to track the postal item of the Russian Post.

Import. - This status means that the postal item has arrived at the sorting point of the Russian Post, and has also been registered in Russia. Postal items arrive in Russia through places international exchange(MMO), which are located in Moscow, Novosibirsk, Orenburg, Samara, Petrozavodsk, St. Petersburg, Kaliningrad, Bryansk.

handed over to customs. - This status means that the postal item was transferred to the Federal Customs Service. There, all parcels and shipments undergo X-ray control.

Customs clearance completed. - This status means that the postal item has successfully passed the customs check and returned to the Russian Post.

Delayed by customs. - This means that the postal item was detained by customs. The reason may be in exceeding the monthly limit of import of goods by one mailing address(1000 euros or 31 kg). If there is this excess, then the goods are subject to customs duty in the amount of 30% of the value of the goods, but not less than 4 euros per 1 kg.

Left MMPO. - This status means that the parcel has left the MMPO and is sent to the sorting center. From this moment on, regulated delivery times across the territory of Russia apply. Delivery times depend on the type of shipment and range from 7-11 days for parcels delivered to Russia by airmail, 8-20 days for parcels received by land.

Arrived at the sorting center. - In this center, parcels are distributed along the main routes of Russia, sealed, packed and sent to their destination.

Left the sorting center. — This means that the package has been sorted and left the sorting center.

Arrived at the sorting center. - This status means that the package has arrived at the next regional sorting center.

Left the sorting center. — The parcel left the regional sorting center.

Came to the place of delivery. - This status means that the parcel has arrived at the recipient's post office. According to the rules of the Russian Post, a notice is issued on the same day that the parcel is in the post office. Not later than the next day, the postman must deliver the notice to the recipient.

Delivery to the addressee. - This is the final status, which means that the postal item was delivered to the addressee against signature.

How to receive a parcel or postal item?

In order to receive a parcel or postal item, you need to come to the Russian Post office indicated in the appointment and present a document proving your identity. This may be a passport of a citizen of the Russian Federation, a foreign passport, a military ID, a certificate of release or other identification card that temporarily replaces a passport.

The Russian Post State Enterprise (FSUE) was established by a government decree dated September 5, 2002. The enterprise was officially registered and adopted its Charter dated February 13, 2003.

Russian Post has 86 regional branches, 42,000 branches and about 350,000 employees, of which 87% are women. The company provides delivery and postage services on the territory of the Russian Federation with an area of ​​17,000,000 square kilometers. Russian Post operates in 9 time zones, delivering mail to 2,600,000 road, 1,200 air and 106 rail routes.

The company owns 18,000 trucks, 827 vans, 4 ships, 4 helicopters and one horse.

Russian Post plays an important role in the national infrastructure. The enterprise influences to a great extent the development of other sectors.

Every year Russian Post employees receive and send more than 2.4 billion. parcels and postal items, 1.7 billion printed products, 595 million utility and other bills, 488 million pensions and benefits, and 113 million money transfers.

The company operates under the direction of the Ministry of Communications and mass communications Russian Federation. Main office The company is located in Moscow.

History of Russian Post

On June 28, 2002, the Government of the Russian Federation adopted a new concept for the restructuring of the postal system to federal level. This concept involved the unification of all post offices in the country into one organization for centralized control and distribution of resources. The enterprise is state-owned and controlled at the federal level.

The range of activities of the Russian Post has been supplemented over time retail, federal service money transfer, EMS express delivery, photo printing and many other services.

Russian Post Parcel Tracking

The Russian Post parcel tracking system allows all customers of this company to check the postal status online. The system quickly generates data and displays all available information about the package and where it is currently located.

Russian Post parcel tracking numbers

Russian Post parcel tracking codes differ by type and may have a different look.

1. Packages, small parcels and registered letters are tracked by a 14 digit number.
2. Parcels and parcels are assigned a special code which consists of 4 letters and 9 digits:
   • The first 2 letters indicate the type of departure
   • 9 digits - unique departure code
   • The last 2 letters indicate the country from which the parcel was sent
3. Parcels EMS - international express delivery of shipments. The tracking number for EMS packages is the same as for regular international shipments, except for the fact that the code starts with the letter E

Examples of parcel tracking numbers:

• 14568859621458 - internal parcel tracking code
• CQ---US (CQ123456785US) - parcel or small shipment from the USA, postal package
• RA---CN (RA123456785CN) - package from China
• RJ---GB (RJ123456785GB) - package from UK
• RA ---RU (RA123456785RU) - if the parcel was not registered before entering the territory of the Russian Federation, the Russian Post can assign an internal tracking number.

Tracking numbers of the Russian Post are compiled in accordance with the international S10 standard, allowing you to track parcels for both the sender and the recipient, and the introduction of an electronic tracking system for Russian mail makes this even easier.

How to track a parcel of the Russian Post?

In order to find out where your parcel is, you need to pay attention to the following.

1. For information about the estimated time of arrival and other details, you must use the Russian Post tracking number. This is a special tracking code that is unique for any package. It must be provided to you by the sender (online store, company or individual).
2. Fill in the search box at the top of the web page with this tracking code.
3. Click the "Track" button and wait for the report to be ready.

Russian Post tracking

Russian Post tracks both parcels sent within the Russian Federation and international shipments, including EMS express mail. Domestic shipments of the Russian Post are tracked by a 14-digit track code, the first six digits mean the sender's postal code. International shipments of the Russian Post begin and end with 2 letters, the first two indicate the type of parcel, and the last two indicate the country of the sender.

How to track a parcel in Russia?

Tracking the parcel of the Russian Post on the territory of the Russian Federation is quite simple. In order to start tracking the parcel, you need to have the tracking code of the parcel on hand. Russian Post tracks shipments using 14 digit slate tracking codes for domestic parcels and 13 digit international shipment codes. For quick and easy tracking of your Russian Post package, enter the tracking number of the package in the field above and BoxTracker will check your package and determine its location.

How to find a parcel by Russian Post tracking number

Parcels of the Russian Post are located at postal number tracking. Tracking numbers for domestic shipments contain 14 digits, starting with the postal code of the sender or the office that issued the parcel. For example, if the parcel was sent from Moscow from the Russian Post office on Shelepikhinskaya Embankment with the index 123290, then the departure code will look like 12329000000000. International parcels processed by the Russian Post can be tracked by a standardized 13-digit code, typical for international shipments for postal services around the world. The first two letters indicate the type of shipment, then 9 unique digits of the shipment, and the last two letters indicate the country code of the sender.

ZA..LV, ZA..HK parcel tracking

This type of parcels differs from other international shipments in that these parcels are circulated according to a simplified system thanks to the cooperation of the Russian Post with the most popular online store of Russian citizens - Aliexpress. Thanks to this cooperation, the procedure for processing parcels with Aliexpress was simplified, making the shipment faster and cheaper. Such parcels have a tracking code like ZA000000000LV, ZA000000000HK.

ZJ..HK parcel tracking

Parcels with a track code starting with ZJ are parcels of purchases made by Russians from the Joom online store. Just like in the case of Aliexpress, Joom has entered into a partnership with the Russian Post, thereby reducing the cost of delivering parcels from Joom, as well as significantly speeding up the shipping process itself from registration to shipping time.

Joom parcels during tracking can have one of three statuses:

• Package sent
• Parcel arrived at the branch
• Parcel received by addressee

Tracking parcels from China

Postal parcels from China may not have complete information about the location of the parcel, but the most important information you will have on hand. The main stages of tracking will be available to you, and this is the most important thing. Parcels from China pass through postal centers in Latvia and Hong Kong along the way, which is why the letters LV and HK are assigned at the end of the track code, and not CN.

What should I do if I can't track the parcel?

There may be several reasons why the track number may not be tracked. Most of these causes are easily resolved, and sometimes do not need a special solution. The main reasons why the parcel is not tracked by track number:

1. Not enough time has passed since the parcel was sent and the number has not yet entered the database. Sometimes it happens that the track number is not tracked up to 10 days from the day the parcel was sent. The main thing here is to be patient and wait until the package starts to be traced in the system.
2. Tracking number is incorrect. In this case, you need to check the track number again with the seller or sender. Also check the spelling of the number. Perhaps you made a mistake when copying or when dialing a number on the keyboard.

In any case, you should not worry, although the reasons why the track code is not tracked are not limited to those listed, there is always a solution. As a rule, all parcels reach the addressee, and in extreme cases, you can always open a dispute in the online store and you will be refunded the money spent.

When making purchases in foreign online stores, we all somehow face the issue of tracking the postal item that delivers the purchased goods to us.

This article will address general issues related to tracking international mail (IGOs). Will be considered general principles according to which IGOs ​​are divided into traceable and non-trackable, the main stages of delivery that shipments go through. The issue of the structure of international tracking numbers assigned by IGOs ​​is considered separately.

We will also talk about average delivery times and factors that greatly affect these times. A separate section will provide information on the possibilities of tracking IGOs ​​on the websites of the state postal services of the countries of the sender and recipient, as well as the use of universal independent services for tracking.

another Additional information on these issues, as well as on the issues of customs clearance of international mail and the work of individual postal services, you can always find in the wiki section of this site.

Basic principles

Traceable and non-traceable IGOs

IGOs (international mail) are divided into two main categories:

• Parcels(over 2 kg)
• small packages(up to 2 kg)

MPOs are also divided into:

• Registered(with traceability)
• Unregistered(without traceability)

Parcels, as well as any shipments via EMS, are always registered shipments, but small packages can be either registered or unregistered.

A registered IGO in the country of origin is assigned a unique 13-digit tracking number, which can be used to control the movement of IGOs ​​from the sender to the recipient using the tracking services of the national postal operators of these countries or independent tracking services.

The tracking number for registered small packages always starts with a letter R(Registered).

Accordingly, tracking the movement of MGOs using tracking services is possible only for EMS shipments, parcels and registered small packages, as long as you know the tracking number.

Examples of tracking numbers:

• CQ123456785US - mail from the USA (package)
• RN123456785US - mail from the USA (small package)
• EE123456785US - US EMS
• RA123456785CN - mail from China
• RJ123456785GB - mail from the UK

The last 2 letters in the tracking number indicate the country in which the shipment is accepted for shipment. You can read more about the structure of the track number in the next section.

When an unregistered MPO arrives in Russia, the Russian Post assigns it an internal tracking number of the RA*********RU type. This number is the internal information of the postal operator and serves for internal accounting of incoming international mail and subsequent mutual settlements with the postal operator of the country of departure.

The recipient can find out this number only upon receipt of the IGO.

Track number structure

According to the rules of the UPU (Universal Postal Union) (standard S10), the IGO track number consists of 9 digits and 4 letters. Track number structure: XX***********XX, where X are letters and * are numbers.

Example: RA123456785GB

The first two capital Latin letters indicate the type of postal item. Here are the main ones:

• LA-LZ- unregistered IGO weighing less than 2 kg (small package). Not tracked.
• RA-RZ- registered IGO weighing less than 2 kg (small package). Tracked.
• CA-CZ- registered MGO weighing more than 2 kg (package). Tracked.
• EA-EZ- registered IGO, issued as express mail (EMS). Tracked.

Further, the track number indicates an eight-digit digital unique MPO number. According to UPU rules, it cannot be repeated for at least one year. The last (ninth) digit is a verification code calculated using a certain mathematical function from the departure number.

At the end of the track number, two uppercase Latin letters are also indicated, which abbreviated the sender's country according to the ISO 3166-1-alpha-2 code standard. For example CN- China, SG- Singapore, GB- Great Britain, DE- Germany, US- USA, etc.

2. greatly simplifies the procedure for tracking registered mail using the track number provided by the user and combines the tracking systems of postal services from 27 countries of the world. Allows you to create lists of verified track numbers, keeps statistics on the average delivery times for shipments from different countries. Allows you to predict the time of passage of the departure of one or another stage of delivery.

3. - can be installed both on a PC and on personal mobile devices. The list of supported services is more than 250 mail services. Allows you to create lists of checked track numbers. In addition, it is possible to add user data to the tracking number, which allows you to have accurate information about all the events that occur with a specific order from the moment it is paid in the store until it is delivered to the addressee.

In addition to the above, there are many other mail tracking services with different capabilities and different composition of supported mail services, so it makes little sense to list them. It stands a little apart, perhaps, which tracks China Post parcels well, but has a rather inconvenient interface and does not support many recently emerging local Chinese logistics companies.

Why tracking for a regular buyer

In this final section, I would like to say a little not only about the technical side of the issue, to which the article was devoted, but also about psychological side tracking issue. And also talk about common goals tracking.

It is quite understandable that all buyers want to receive their goods as quickly as possible and secretly hope that the goods sent, say, from China or the USA, will reach the recipient in Russia in a week. But, alas, miracles do not happen and when choosing the delivery of goods by the usual state postal service, you need to be mentally prepared to wait 3-4 weeks.

During this time, someone will check their track number just a few times to make sure that the shipment is moving, and someone will check their track number several tens or hundreds of times ... Of course, the latter is more typical of online shopping beginners and their excitement even somewhere justified. But the truth lies in the fact that no matter how many times we check our track number, the package will not move faster from this! Therefore, you still should not be so paranoid about tracking issues.

In fact, tracking is a tool for controlling the physical movement of a shipment, in principle, a tool for monitoring compliance with delivery times. And the tracking data of the shipment, for example, will be very useful to you if you decide to make any claims to the postal services regarding the delivery of the shipment or the speed of delivery.

Therefore, three main purposes of tracking can be identified:

• Informational - when the recipient simply monitors the movement process and the delivery time of his shipment, receiving information from tracking systems.
• Control - when the recipient, with the help of information from tracking systems, can control the timing of the passage of the shipment at various stages of its processing and delivery in order to correlate these deadlines with the delivery deadlines and receive any compensation from the postal services, in case of non-compliance with these deadlines.
• Evidential - when information from tracking systems serves as evidence in possible disputes between the sender and the recipient, in case of non-receipt of the shipment or its loss (alas, this also happens sometimes)

To reduce the time for the tracking process itself, of course, it is recommended to use independent tracking services that allow you to create lists of tracked track numbers. The track number is added there once and only then you can safely watch the tracking results every 1-2 days. This greatly reduces the tracking time for all your parcels and saves your nerves.

Good luck with your shopping and fast shipping!