Why is it not possible to download from the play market. Waiting for Play Market download, what to do

Many users sooner or later encounter problems when downloading applications from Google. Play market. It can be different kind errors or other possible reasons, which may prevent applications from loading or loading completely. But since every problem or error has a cause, there are also solutions.

Why applications are not downloaded from the Play Market

Reasons why applications may not be downloaded from Google Play Market, there are a lot and each of them has its own reason for occurrence and solutions. The first step is to determine the cause of the problem in order to choose the most appropriate approach to solving it.

Apps not downloading

If, when trying to download applications, the Play Market freezes and closes or the text “Insufficient space on the device” appears, then the problem may be in the Google Play server itself or in the amount of free memory.

Solution: if the reason is really in the Google Play Market service, then you just need to wait about 15 minutes and try again. Also, it is worth noting that if large-scale technical work is taking place on the server, then users must be warned with a text notification, which indicates the timing of the maintenance. works.

When a shortage text appears on the screen free space on the device or SD card, you just need to clean up the memory by deleting some little-used applications on the device or memory card. After clearing the memory, applications will be downloaded again from the Play Market.

To free up memory, you can delete underused applications

Programs do not download completely

Sometimes users encounter a problem when a program or game is not fully downloaded. This is due to device cache related issues.

Solution: To solve the problem, clear the cache of Google Play Market and Google Play Services. To clear the cache of the Play Store you need:

  • Go to "Settings".
  • Then go to Applications > All.
  • Select "Google Play Store".
  • Click on "Clear Cache".

To clear the cache, you need to go to the Google Play Store or Google Play Services and select "Clear cache" in the application information

To clear the Google Play Services cache, the same combination of steps is used. (“Settings” > “Apps” > “Google Play Market Services” > “Clear Cache”).

After the done actions, the applications will be downloaded completely.

Files won't download over mobile network or Wi-Fi

Via mobile network (3G)

Before looking for a solution to the problem, be sure to check whether data transfer is enabled in the device settings and whether the mobile Internet data indicator (3G or H / H +) is shown at the top of the screen.

Solution: try disabling and enabling the "Data transfer" function in the device settings, and if it does not help, enable "Airplane mode" (flight mode), wait 1 minute and turn it off. If the problem persists, you probably have a traffic limit. To clarify the information and solve the problem with this limitation, you need to contact your mobile operator.

In order to download applications using the mobile Internet, use the “Data transfer” item in the device settings

Via WiFi

The reason that applications from the Google Play Market are not downloaded from using Wi-Fi, there may be a weak connection or its absence. If the download process does not start or stops at 0%, and after a few seconds the text "Timed out" appears - be sure that the problem is in the Internet connection. You can also check this by trying to load any site (for example, google) in the device's browser and if the site does not load, the problem is in a weak connection.

Solution: First you need to try to restart the device, as in most cases this helps to solve the problem (if it is from the side of the device, and not the Wi-Fi router). It is also worth trying to turn off and on the Wi-Fi on the gadget or restart the router.

To download programs using Wi-Fi, you need to activate the function in the device settings and select the network to connect to

Apps not downloading due to Play Store error

If there are problems downloading an application from the Play Market due to an error, a text appears on the device screen describing the error and the reason for its occurrence. There is an optimal and most important effective way solutions to similar problems that users of Android devices use.

Solution: commit hard reset, that is, reset the device to factory settings. To do this, go to "Settings", then click on "Backup and reset". Next, you need to select "Reset settings", after which all device settings will be reset to factory settings.

To reset the settings to factory settings, go to "Backup and reset" and select "Reset settings"

Note: Be sure to back up your device before resetting it so you don't lose any important data. The backup copy can be used after resetting the settings, after which all data will be restored.

How to create a backup on Android

Google Play Store not working

It is very rare that the Google Play Store stops working, which prevents users from downloading applications. There are two options for solving this problem:

Solution #1: Uninstall Google Play Market and Google Play Services updates. To remove Market and Services updates, the same algorithm of actions is used:

  • Go to "Settings".
  • Continue to Applications.
  • Select "All".
  • Then select "Google Play Market" or "Google Play Services".
  • Click on the "Uninstall Updates" button.

To remove updates, go to the application information item and click the "Delete update" button

Solution #2: Remove and then add Google account. Go to Settings > Google Accounts > Account Settings > Delete Google Account. Next, restart your device, then add your Google account again.

To delete your Google account, you need to sign in to it and click "Delete account"

Other app download issues

There are also other problems that make it impossible to download applications from the Play Market.

Error with the text "The content filtering level does not allow downloading"

An error with this text means the age limit that the downloaded application contains.

Solution: you need to allow all age categories, for this go to google settings Play Store, then in "Set up filter" and check the boxes next to all applications. After clicking on the "OK" button, the user will be prompted to come up with or enter a four-digit password (if one has been set). The password is used so that no one other than the owner of the device can change the age categories.

Check the boxes next to all items to resume the ability to download all applications from the Google Play Store

Errors "Connect SD card" and "Damaged SD card"

Such errors mean that the user's memory card is damaged.

Solution: first of all, you need to connect your memory card to a computer using a card reader and try to transfer all the files from the card to the computer, because if the memory card finally breaks down, the files on it cannot be restored. Next, try checking the memory card for errors using the chkdsk command on the command line (Win+R > cmd), or try formatting it. If the SD card still does not work, you will have to buy a new one.

To check if the memory card is working or not, use command line Windows with chkdsk command

How to download from Play Market to SD card

It is worth noting that relatively new smartphones of all brands have built-in memory of 8 Gb or more, and after filling the entire internal memory, apps start downloading to the SD card automatically.

If the user has an old model smartphone with a small amount of internal memory and there is a need for all applications to be downloaded immediately to the memory card, then a number of the following steps must be performed:

  1. Go to "Settings" of your device.
  2. Select "Memory".
  3. Under "Default Burn Disk" select "SD card".

After the actions taken, all downloaded applications will be immediately installed on the memory card.

In order for applications to be downloaded directly to the memory card, you need to check the box next to SD card in the device memory settings

How to prevent download problems in the future. What to set up

There is no way to prevent Play Market errors or any other download problems from occurring. You can, perhaps, download applications from other sources besides the Play Market, but before that you definitely need to get good antivirus. Also in the device settings, in the "Security" section, you must allow the installation of applications from other sources.

Using one of the methods for solving problems and errors, each user will be able to restore the ability to download applications from the Google Play Market, as well as learn how to download applications directly to the SD card, and not to the built-in memory.

Ten consecutive solutions to the problem.

“Under Jobs, this was not the case,” is the first phrase that comes to mind when you spend an hour trying to bring to life the frozen gray icon of a downloadable application from the store App Store.

About software update problems and application loading error Apple does not comment. You have to look for a solution, going through all the stages in turn: from simple to complex.

Note: To combat the problem of "grey waiting icons" and errors when downloading applications from the App Store, it is recommended to perform all the steps one by one. At any time, the download can go further and there will be no need to carry out the subsequent steps described in this manual.

Step 0. Read the news

Before scolding your smartphone or tablet, do not be too lazy to look at the news feed of the site :) You will probably find the news that “App Store servers have fallen” or the App Store app store, and the company is doing everything possible to correct this situation.

Step 1: Check your internet connection

The reason why the application may not be downloaded or updated may be the banal lack of Internet traffic or problems in the work around you wireless network WiFi. The icon of a working Wi-Fi, 3G or LTE still says nothing.

Solution: Open the Safari browser and navigate to any web page. If everything is in order with the connection, we move on.

Step 2: Stop the download

A hung gray icon that is in the “Waiting” or “Downloading” status for a long time is a reason to stop downloading.

Solution: Tap on the icon to stop the download. Tapping again can be a solution to problems and the application will start loading.

Step 3Turn Airplane Mode On/Off

You can also try to resume the download by briefly switching to Airplane mode.

Solution: While on the Springboard screen, perform piles from the bottom up and click on the image of the aircraft. Wait a few seconds and disable the mode by tapping on the icon again.

Step 4Uninstall the app and reinstall

Complete removal of the application (if possible) with further reinstallation can help in this situation.

Solution: Hold your finger over the "problem icon" and wait for the transition to edit mode (shaking icons). Tap on the cross that appears next to the icon and delete the application. Open the App Store and reinstall.

Step 5. Parallel installation of the second application

You can restore the download and establish a connection with the App Store by downloading any additional application.

Solution: In the App Store, download any app that comes across. After the download starts, the stuck application may automatically continue the installation.

Step 6: Sign in again

You can revive a frozen application by logging out of your account with re-authorization.

Solution: Open the App Store on your iOS device and go to the tab Compilation. Tap on your account name and in the window that opens, select Go out. On the same page, log in again. account and try downloading the app again.

Step 7Reboot Your iOS Device

As another treatment option for a “gray” application that has hung and stalled on loading, you can resort to rebooting the device.

Solution: Hold down the Power key and turn off the device. After turning it back on, the app may automatically start installing. Alternatively, use a hard reset by holding down the Power and Home keys for a few seconds.

Step 8: Sync Purchases to Mac/PC

If none of the above items helped, and the application still flatly refuses to load (while there is no way to either pause the installation or delete it), you need to synchronize with the stationary version of iTunes.

Solution: Connect your iOS device to a computer or laptop running iTunes. Make sure you're signed in with a valid Apple ID (the account under which the app is downloaded from the App Store must match the one authorized in iTunes). Select "Synchronization".

Step 9Full factory reset

You can resume downloading the application in a radical way by performing a complete reset.

Solution: Start small and go for it Reset network settings: open Settings - Reset - Reset network settings. In case this does not help, get ready for a complete reset of all settings. Before performing this action, create a backup copy of your iOS device. open Settings - General - Reset - Reset all settings.

Step 10: Entering DFU Mode

The last hope for being able to get the desired application or update right now may be to put your smartphone or tablet in DFU mode.

Google Play is the only official app store for Android devices. But when I try to download new game or the program often experience errors and failures.

If the Play Market does not download anything, then in most cases the device does not have enough memory. Or the program may load, but the smartphone does not have enough space to install it.

Please note that some applications are installed only on the device's internal drive. At the same time, the declared amount of internal memory may differ from the actual one, since some part will be occupied by system files. Pay attention to this option when buying.

If the files are not fully downloaded

Why there is an "eternal" download and errors appear

The application may not install and freeze at the download stage due to problems with the device itself: a clogged cache, a lot of running programs, physical wear, an update error.

The Play Market is also an application and it may not always work correctly. Often problems occur if the cache is full or the update is installed “crookedly”. In such cases, Google Play starts to issue various errors.

The download may hang if there are several applications to download. The device simply does not have enough resources to download at the same time. Cancel all processes and start again, but one by one. The same happens if an app update is running.

Other reasons

Basically, download errors may appear:

  • if the date is set incorrectly;
  • disabled download manager;
  • incompatible applications installed;
  • system not updated.

Consider the most common causes of errors and failures in the Play Market, and what to do about them.

Freeing up memory

Memory problems are the most common cause App download errors. Delete unnecessary files.


If after deleting there is still not enough space, then delete something else. Music and photos can take up a significant amount of memory:


Installation on an SD card

By default, all downloaded applications are installed in the device's memory. But it is not always enough, so you need to specify the SD card for installation. For this:


Please note that some developers do not allow you to install applications on a third-party drive.

How to transfer files to SD card

To free up internal memory, you can transfer some applications to the drive:


For some applications, the transfer button will be inactive, and move them to a USB flash drive standard means it is forbidden. But there is a way to get around this ban. This requires root rights.

Obtaining administrator rights opens up access to the system files, and if you accidentally change the system files, the smartphone may completely stop working. If you are unsure of your competence, then it is better not to resort to this method.

To get root rights, use the KingRoot or Kingo Root program. Download the apk file and install the application manually. After you open administrator rights, you need to download another application that will transfer files to the SD card. There are many of them, we will consider one of the popular ones - Link2SD.


Please note that after transferring to a USB flash drive, program widgets will stop working. Also, when connected to a computer, applications on the SD card will not be displayed.

If the problem is in the device

First of all, try restarting your phone or tablet, maybe this will solve the problem. If not, then you need to clear the cache.

Temporary files only slow down the system and take up extra space. From time to time, you need to clear the cache so as not to clog the device with garbage.

For cleaning you need:

You can also use third-party programs to clear the cache, such as Clean Master.

And the most radical way would be to return the device to factory settings. To do this, go to settings and select "Backup and reset". Before doing this, be sure to remove the SD card and copy important files.

This method can be used if nothing helps at all, since with a “hard reset” the user loses all his data.

We fix problems with the Play Market

Many errors arise due to the incorrect operation of the Play Market itself. To correct the situation you need:


After these steps in the "Play Market" you need to re-enter the login and password from the account.

Fixing internet problems

You can identify a weak Internet connection by the following signs:

  • download does not start
  • the download has started, but the download bar shows 0%;
  • "Play Market" freezes when loading;

In order to make sure that there is no Internet, try opening any page in the browser. If there is no connection:


Please note that when using mobile internet, downloading large files may take a long time. In this case, there is no problem, the download progress will change very slowly.

If applications are not downloaded via mobile Internet

If through Mobile Internet apps are not downloading, then you may have a ban on using downloads on a mobile connection. To remove the ban, you need to use the standard application "Downloads" (if it is on your device):

  1. Go to the menu.
  2. Open the Downloads app.
  3. Go to settings.
  4. Uncheck the box next to "Download over Wi-Fi only".

Date and time settings

If you have the wrong date set on your device, then most applications will not work, including Google Play. Fixing this issue is simple:


After these steps, Google Play should start downloading applications normally.

We update the system

In the absence of system updates, the Google Play application may lack some components to work correctly. To fix it:


Incompatible applications

Some applications can affect the operation of Google Play. Basically, these are various hackers. The most popular of these is Freedom for in-app purchases. The solution in this situation is simple: you need to remove the conflicting program. For this you need:

  1. Go to settings.
  2. Open Applications.
  3. Find the right program.
  4. Click "Delete".

Turn on "Download Manager"

With the "Download Manager" disabled, the device cannot download anything, including through the "Play Market". To enable:


How to avoid problems in the future

Most of the download problems are due to the user. To always safely download applications, you need to keep your device in order:

  • regularly clean the cache and other garbage;
  • delete unnecessary files;
  • install updates on time;
  • do not download questionable applications.

Video: fixing major errors in the Play Market

The problem of downloading applications from Google Play in almost all cases is easily solved, even if the user is not very well versed in the matter. After troubleshooting, the main thing is not to forget to keep the device in working condition so that failures in its operation do not appear.

Many iOS users have experienced this problem: application not loading from App Store. And few people know that there are several ways to “stir up” a stuck download. Today we'll tell you what.

So the app won't load. It looks very recognizable - after clicking on the “ Download” An icon of the future application appears on the desktop without the picture itself and a dull color. And the slider, which usually demonstrates the process of downloading and installing the software, remains motionless or does not even appear at all.

So, in such situations, you should perform several actions:


  • Check the stability of your Internet connection. Maybe in the process you did not notice how your device was cut off from WiFi or even turned off Internet access.
  • Put the program download pause by simply tapping on the application icon on the desktop. Then unpause. This may help resolve your issue.
  • There is an even more radical solution - uninstall the app, and then download it again from the Apple Store. To do this, hold your finger on the problematic application and wait for the icon with a cross to appear in the upper left corner of the icon. Click on it and the app will be removed.
  • Re-login to your Apple ID. You can do this from “Settings”: go to the program, find the item “ iTunes and the App Store”, Tap on it. After that, click on your Apple ID and sign out of your account. After that, log in again in the same way.
  • Restart your iPhone or iPad. After a slight “shake”, your device can resume normal operation without glitches.
  • Reset your device, maybe even to factory settings. How to do it, .
  • Start downloading the second application in parallel. Two identical tasks can spice up your iDevice.

Here are 8 ways you can fix the app download issue on iPhone or iPad. We note right away that the problem may also be in the device’s memory, however, iOS should report this when trying to load an application in excess of available memory. In this case, the usual cleaning of the device in “Photos” and “Music”, as well as other “large-sized” applications, will help.

The reason we chose to use the iPhone is because the App Store has many interesting and useful apps that we can download. But in recent times some users have reported an issue that the App Store won't download or update apps after installation latest version iOS 12 on iPhone/iPad. This is a huge problem since you can't download apps, especially since you can't update the ones you have installed. Let's see how you can solve these problems.

Troubleshooting if the App Store won't download or update apps

Before trying several of the solutions listed below, we suggest that you wait a little longer. As the reason why you can't download or update the app on iPhone after iOS 12/11.2/11.1 update, it's probably a problem with Apple's server. When they fix the servers, the problem will go away on its own. However, if this issue still exists for more than a few hours or more, try the solutions listed below.

1. Check your internet connection

If the App Store isn't downloading apps, make sure you have a stable internet connection to download and install apps from the App Store. This error can occur if your network connection is unstable or the network settings on your Apple device are not set up correctly. If necessary, reset the network settings in the menu "Settings" → "General" → "Reset" → "Reset network settings".

2. Force restart your iPhone

Press and hold the Home button and the Wake/Sleep button until the Apple logo appears. For iPhone 7 users, press the Home button and the Volume Down button to do so. For iPhone8/X users: press and quickly release the "Volume Up" button, then press and quickly release the "Volume Down" button, finally press and hold the Side (Sleep/Wake) button until the Apple logo appears.


3. Completely remove the application from the settings

This is definitely the most effective method if your apps are stuck downloading/installing/updating after iOS 11 update. This will remove the stuck app from your iPhone or iPad, hence you can reinstall one app from the App Store. Go to Settings → General → Storage & iCloud → Manage. Select the app you can't download or update and uninstall it. After uninstalling it, open the App Store and reinstall the app you uninstalled earlier.


4. Download the app to iTunes and sync it to your device

If the iPhone does not download applications from the App store, alternative way is to open iTunes on your computer and download the required application. After downloading the app, sync it to your iPhone or iPad. Here is how you can do it.

  • Launch iTunes on your computer and click on the App Store on the screen.
  • Select the app you want to download to your iPhone.
  • After downloading the app, connect iPhone to PC with a USB cable and open it in iTunes and install it on the device.

5. Reset all settings

Another way to fix this problem is to reset all settings on your iPhone. This method has also helped some users deal with this problem. But the downside is that all your personalized data and customized app settings will also be deleted in the process.

Go to Settings > General > Reset > Erase All Settings.


After a factory reset, try installing or updating apps again.

6. Change language and region

Go to "Settings"> "General"> "Language and region"> "Add language"> "English" After downloading the application, change the language to Russian.


7. Troubleshooting with Tenorshare ReiBoot

If you have tried all the solutions we have listed, but you are unable to download or update apps, you can fix your operating system with Tenorshare ReiBoot iPhone Repair Tool, which provides a FREE solution to fix all iOS problems. Now let's see how it works.

Step 1: Click the Fix button operating system"Solve All iOS Hangups" in the main window to enter system recovery.


Step 2: Click "Download" and download the firmware package

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