The Chinese online store AliExpress has a new Russian partner. The Chinese company has signed an agreement with IML. This is an express delivery service for goods, which is part of the Alibaba Group holding. The service provides store users with expedited shipping for their items. In this article, we will analyze in detail what kind of delivery with Aliexpress IML Express is.

IML was founded in 2007. She immediately took a direction to popular online stores that did not have delivery options. Along with the development network marketing, the ILM logistics service also developed. In a few years, the company could provide services for more than High Quality. In just 3 days, any parcel reached the recipient in more than 1000 cities of Russia. One of its advantages is a developed network of service branches. Since 2015, the service has been delivering parcels to Belarus. IML Express provides services to both individuals and legal entities. It works with business mail, deliveries at specialized points, fulfillment, and more.

IML Express delivers about 3% of parcels from chain stores throughout Russia. It has the highest percentage of successful deliveries among similar companies - 98%. The logistics service cooperates closely with similar companies in China. After accepting the cargo at the border, it is successfully delivered to the address of the recipient. IML guarantees the delivery of the goods within ten days from the moment it arrives on the territory of Russia. On average, delivery of goods from China using ILM Express takes 15 days. In some complicated situations, the goods may be delayed for a period of 45 days. I hope you understand what kind of delivery it is - IML Express.

How to track deliveries from this company

If you ordered a product on AliExpress and your package will be delivered using IML, you can track it on the site https://iml.ru/status. To do this, you need a tracking code. It can be found on the AliExpress website in your account.

Below, enter the captcha or verification code, which is located on the right and click the "Find" button. In the next window you will receive necessary information in the form of the status of your package.

ILM Express statuses

Many users do not know, not only what kind of delivery method IML Express is, but also its statuses. If you want to track your delivery from Aliexpress through IML Express services, then you will need to know the statuses for this service. When you enter the track number on the IML website, the next window will contain information about the location of the package. Let's see what these statuses mean.

If the parcel is expected from China, then the last status may not change until the order crosses the Russian border.

Arrange a delivery service

If you are a seller and you need to create an application for IML services, then you can use a special calculator on the site to calculate the cost of delivery from your location to the city of the buyer. To do this, go to the main page of the iml.ru company and select the "Cost Calculation" section at the top.

Here you can choose for whom the delivery will be calculated - legal or individual. Include a detailed calculation so that the payment amount is as close as possible to your case. This can be done at the top under the first block of the calculator. Select the required delivery options - specify the start and end points in the appropriate boxes, delivery payment options and other information. Here you can find out the delivery time. When all the points are filled, enter the captcha and click the "Calculate" button. Here on the IML Express website you can find information about delivery with Aliexpress.

The organization began its activities during the development of the e-commerce market. It offers its customers convenient registration and tracking of IML by number online. The structure has become one of the few innovators, offering logistics services to consumers of online stores. Convenient customer service allows you to provide quality service in full. The speed of delivery of goods always remains at the level, responding to the needs of consumers.

Services for sellers and buyers are presented to the maximum extent. If you wish to send the goods to any city abroad, the company will take control of the delivery process. You can send the goods by contacting any branch or by issuing a courier call. After filling out the documents and signing the contract, the delivery mechanism starts. You can send a standard and non-standard parcel, as well as arrange heavy delivery. Having received a receipt with an individual number, the client can track postal items IML by ID.

Fast sending

For commercial organizations and online stores, the company provides the opportunity to send goods to recipients. Using an extensive network of points of issue, the client can go through the procedure for drawing up an agreement and use the services on favorable conditions. Affordable delivery price allows us to provide quality service to large and small companies. Convenient tracking of the IML parcel by order number is free of charge through the organization's website. In addition, customers who contact the service receive other benefits:

• Transparent tariff calculation scheme.
• Available information about the changes.
• Providing reporting documentation about payment.
• Export of goods from the warehouse of the online store.
• Fast sending.

Quality packaging materials that meet international standards

The company is an intermediary of many popular trading platforms on the Internet. Modern logistics solutions allow you to quickly deliver to more than 1000 settlements Russia. According to statistics, 98% of shipments reach the addressee exactly on time. Easy site navigation allows you to check IML tracking by number mail ID for free. Thanks to this, you can always receive up-to-date information about the location of the departure and plan your time.

Profitable terms

The company is pleased to provide online stores not only with high-quality logistics services. With recently customers have access to a comprehensive payment solution that significantly improves the quality of the online store. Together with a partner bank, the service offers a convenient mechanism for direct acceptance of Internet payments. This allows us to ensure the fastest possible delivery of the paid goods to the consumer. The company's website is easy to navigate and understand. Therefore, the use of a personal account and a package of services is greatly simplified.

Technological solutions, implemented everywhere in the work of the company, provide high level service. This also improves the quality of customer service. The necessary technical documentation, tracking IML mailings by track number now gives advantages over many competitors. The client will be able to receive a daily report on the location of the parcel, which will significantly reduce the risk of its loss and conflicts with the consumer.

The variety of delivery methods on Aliexpress is amazing and you can get lost when choosing them. We will discuss one of the popular services called IML Commercial Express.

Chinese playground Aliexpress differs not only in a large selection of goods, but also in the variety of services used for its delivery. When the question arises before placing an order about choosing a service, users immediately begin to get lost. Especially often problems arise for beginners. We will talk about one of the companies called .

What is IML Commercial Express shipping with Aliexpress?

Delivery of goods from Aliexpress She started in 2015, but she has been working much longer. Thanks to its services, sellers were able to deliver orders to buyers faster. Yes, of course, at first, many buyers were afraid to choose this delivery, since it was new and it was not entirely clear whether it was real or fake. But on this moment IML has already gained popularity and is considered a reliable delivery, so its services can be used without fear.

Delivery times for IML Commercial Express parcels

After sending the parcel from Aliexpress The seller must provide you with a tracking number. It is worth noting that you should not try to get information about the location of the goods immediately, since the parcel must first be received at the post office and registered, and this takes some time. Speaking specifically about IML, then the very first status usually appears only when the goods are already at customs and pass the check.

Delivery IML Commercial It is considered quite fast and on average the goods reach the recipients in about 15 days. This is quite a normal period for Chinese courier companies.

How to track an IML Commercial Express package with Aliexpress?

Track any parcels with Aliexpress can be done in several ways:

• On the official website of the delivery company
• Through special parcel tracking services
• Through Personal Area Aliexpress

Let's look at all these methods in more detail.

Tracking on the official website

• So, to get started, go to the site
• To go to check the location of the order, click "Track order"

• An input box will appear. "Barcode". You should not be afraid, since this is the field for entering the track number, despite such a strange name
• Indicate the track number received from the seller, and also enter the code from the picture in the appropriate line
• Once everything is ready, click "To find"

Now you will receive all the up-to-date information about where your package is.

Tracking through special services

In addition to the official websites of delivery companies, parcels can also be tracked through universal trackers. These resources make it very easy to track packages from different services and use them very easily. Moreover, all of them are made in Russian, so you definitely won’t have problems using them.

One of the popular so-called trackers is the site GdePosylka. It is very easy to use - home page site, indicate your track number in the line and click "Track".

That's all! Now you will be loaded with information about your departure.

It is worth noting that there are a lot of services, but they all work almost the same and have certain features. Choose the one that suits you best and use it to your heart's content.

Tracking in your personal account Aliexpress

You can also get up-to-date information about the expected order through your personal account Aliexpress. To view the status of a package, go to "My Orders" - "Check Tracking" - "Tracking Details".

On this page, you will be shown information about the current location of the parcel.

Why does IML Commercial Express with Aliexpress ask for passport data?

All parcels from Aliexpress upon delivery, they undergo a mandatory check at customs. If, when sending the goods by ordinary public service, there is a simplified process for checking shipments, then courier companies do not have such a privilege. Thus, all parcels are carefully checked by customs. As we have already said, it is a courier company, and therefore all shipments are checked at the border. But in order to carry out such a check, the company needs the passport data of customers. And they are required by customs. If you don't specify necessary information, then the parcel will simply not be allowed to cross the border.

If you are afraid to send such confidential information, then we can assure you that it is safe, because IML has a strict privacy policy and your data will never be passed on to third parties.

Previously, to send these services, you had to send letters to clients asking for data, but since such a policy confuses many, on Aliexpress it was decided to add the appropriate form to the delivery address. So, to add passport data to the system, do the following:

• Open section "My Aliexpress" and go to

• If you already have a specified address, then you can edit it or you can add a new one. To do this, click the appropriate button
• Find the next line « Additional Information» and click on it

• A small form for entering passport data will open.
• Specify everything that the system asks for and save the result

How to receive an IML Commercial Express package from Aliexpress?

Often clients Aliexpress do not understand how to receive a parcel from IML. There are three ways how this can be done:

• First of all, parcels are delivered by courier, that is, upon arrival of the goods at the place, an employee of the company contacts you and arranges a meeting where it is better for you to transfer the order
• If you do not have the opportunity to meet with the courier, then you can pick up the order at one of the pickup points
• In addition, not every city has the opportunity courier delivery or receiving point. In this case, delivery is carried out by Russian Post.

This solution allows us to provide the company with the highest quality and fastest service.

Problems with the delivery of IML Commercial Express parcels with Aliexpress

Sometimes when delivering a parcel with Aliexpress through buyers may encounter some problems. Let's look at what they can be and how to solve them.

• The parcel has already arrived at the point of issue, but you were not informed about it

This situation is possible if, for example, you did not quite correctly write the phone number in the delivery address or the seller mixed it up. So, upon arrival at your destination, you should receive a message, but due to the fact that the number is incorrect, it will not come. Therefore, always carefully monitor the movement of the order, and if you suddenly see that it has already arrived, and nothing is reported to you, then contact the support service IML and check receipt details.

• The parcel received the status "Arrived at destination", and then it changed to "Parcel issued for delivery"

Though IML and is a courier company, but delivering goods by this method is not possible in any city. Therefore, the company has to send items by mail. That's just when the shipment is handed over for further transportation by mail, similar statuses appear.

So, the first status indicates the arrival of the shipment at one of the points, and the second - that the parcel was handed over to the postal employees and now it is sent to you.

• Parcel status changed to "Delivered" but you didn't receive anything

IML is considered one of the most reliable services, but it happens that packages are sent to the wrong people. This is an exceptional situation, but if you see the status that “Parcel has been delivered” and contacting hotline you are told that you have signed a document of receipt, then immediately file a claim in the name of management and demand that you be provided with a document in which you signed. In addition, it is worth hinting in a polite manner that you are going to contact the police on the fact of fraud and forgery of documents.

As a rule, such situations are quickly resolved, but in the absence of at least some kind of reaction, of course, feel free to contact the police.

Video: How to track an Aliexpress package? What to do if Aliexpress package is not tracked?

AT recent times buyers ask a lot of questions about IML delivery. There are three main problems at the moment:

1. The parcel arrived at the point of issue, but it was not reported

For some shipments, for some reason, there is no notification that the parcel has arrived at the pickup point. And the order lies there until the buyer sees the arrival information in the tracking, or calls the IML help desk and they tell him that the parcel can already be received for a long time.

2. Intermediate statuses “Arrived at destination” and “Parcel issued for delivery” are misleading

The IML courier company must deliver the parcels to the destination, that is, to the recipient's door. But not all cities have couriers. Therefore, the delivery is combined IML + Russian Post.

And at the moment when IML sends the parcel to the post office, the following statuses appear in the tracking:

• - Arrived at destination
• - Parcel issued for delivery

In normal tracking, these statuses mean that the package is ready for pickup. But in the case of IML, this is not always true. Since the IML company does not have couriers and pickup points in all cities, they, for delivery to such cities, transfer the package to regular mail, which will deliver your order to the local post office.

Therefore, the statuses "arrived at destination" and "Package issued for delivery" may mean that the parcel arrived at the post of Russia. And after 3-14 days it will need to be received at your post office. Just like you receive regular mail.

3. The parcel has the status "delivered", but you did not receive it.

IML is considered to be a very reliable courier company. But still, there are cases when someone else received your package. What does the status “Parcel delivered” indicate and IML employees claim that you signed the package.

What to do in such a situation?

The first step is to make a claim. But do not wait for an answer on it, but in parallel you need to reach out to the IML management, bypassing the operators. Since those are just performers and there are no powers. Ideally, reach out to the authorities, describe the situation, make a request for a copy of the receipt document. Say that you are going to write a statement on the fact of forging your signature, as this is a criminal offense. Leadership must respond to your actions.