What news on housing and communal services in the year. A new scheme of payment for housing and communal services directly RSO. They must necessarily

Gives surprises to homeowners. Payments for housing and communal services in 2017 will grow. According to print media, since January 1, tariffs for water and electricity have increased for those citizens in whose houses and apartments metering devices have not yet been installed. Who will make an exception? Who will pay for the excessive consumption of heat and electricity in the entrance of an apartment building? How will debtors be punished? We will try to give a detailed answer to each question.

How will utility bills change?

From January 1, citizens who, for various reasons, have not installed water meters and electricity meters in their houses and apartments, will pay more. The authorities announced that prices would rise last spring. At the end of 2016, it became known that there would be an increase of an average of 4%. At the same time, in the capital - by 7%, St. Petersburg, Kamchatka and Yakutia - by 6%, in Chechnya - by 3.4%, and in North Ossetia - by 2.5%. The regulations will be set by the regional authorities, and they will depend on a number of factors.

So, today there are water consumption meters in 70% of houses and apartments. Even more (95%) electricity meters. But there are living quarters in which these devices are still not there. For these citizens, tariffs will also increase. An exception will be made only for residents of emergency houses, since it is impossible to install devices in such buildings (and is there any point?).

Who will pay for the overage?

Good news for all residents of apartment buildings: now they will not have to pay for the overrun of electricity and / or heat in the entrance. From now on, this responsibility is entrusted to the Management Companies, and the owners of square meters can breathe a sigh of relief. But not for long. For them, the payment of housing and communal services in 2017 also involves the payment of common house needs. In other words, they still have to pay for the heating of those entrances (as well as attics and basements). However, local authorities promise to set a separate tariff for each MKD. Its value will depend on the following data:

Number of floors;

Number of entrances.

The authorities motivate their action by the fact that they want to protect Russians from having to overpay for housing and communal services. And if there are those who disagree and refuse to pay? What will they get for it?

How will debtors be punished?

The country's authorities are discussing a bill according to which persistent defaulters can lose their homes, even if they have only one. They promise not to drive people out into the street, but to take them away for a while in order to sell and buy something cheaper in return. The difference will go towards paying off the debt. We remind you that the bill has not yet been adopted, and so far no one has the right to take away a single apartment from a Russian, but this is no reason to relax.

In the regions, however, they are trying to solve this problem in different ways. For example, in Tatarstan, one of the local officials offered to take the children from the debtor, motivating this as follows: there is no money to pay for housing and communal services, which means that there is no money for food and clothes for children either.

Children's rights advocates are outraged, they unanimously argue that such manipulations are at least incorrect, at most illegal, because children are taken from their families only in extreme cases, when there is an effective threat to their life and health. Officials of Tatarstan defend themselves, claiming that they intend to take children only from those who lead an asocial lifestyle. As it turned out, fires have already occurred in the region, resulting in the death of children. And each time it was about residents who had their electricity and gas cut off for non-payment. They used homemade appliances, which caused the fire.

So utility bills will go up. In different regions to different sizes. The new payment for housing and communal services under the new rules will begin only from July 1, 2017, but today there is something to think about. There is time to install metering devices, pay off accumulated debts, or at least reduce their size.

The Regional Energy Commission of the city of Moscow adopted Decree No. 432-v “On setting tariffs for drinking water and sanitation for consumers of the Joint-Stock Company Mosvodokanal for 2017” on December 18, 2015.

Tariffs for drinking water and sanitation that are provided to residents of Moscow are divided into 4 consumer groups:

• Population.
• budget organizations.
• Owners of non-residential premises.
• Organizations of water supply and sewerage economy of the region.

Tariffs for water and sanitation in Moscow for 2017 (excluding the Troitsky and Novomoskovsky districts)

As can be seen from the table, the last increase in the price of water tariffs was on July 1, 2016. The price increase is scheduled for July 1, 2017 and adjusted according to the program of social and economic development of Moscow until 2018.

Tariffs for water and sanitation in the Troitsky and Novomoskovsky districts

* - Decree of the Regional Energy Commission of the City of Moscow dated December 20, 2016 No. 432-v came into force on January 1, 2017.

The tariff for hot water was adopted by Decree No. 545-gv “On setting tariffs for hot water (hot water supply) supplied by the Joint-Stock Company Main Department of Housing and Communal Services to consumers using closed hot water supply systems for 2017”

Tariffs for hot water in the city of Moscow, with the exception of the Troitsky and Novomoskovsk administrative districts of the city

As can be seen from the table, the price of hot water in Moscow is higher than in the Troitsky and Novomoskovsky districts. It can be noted that since January 1, 2017, there has been no rise in prices for hot water.

Tariffs for hot water in the Troitsky and Novomoskovsky districts

Service water tariffs for consumers of Mosvodokanal JSC

* - Decree of the Regional Energy Commission of the City of Moscow dated December 20, 2016 No. 432-v came into force on January 1, 2017;

** — tariffs do not include value added tax

| 20.02.2017

Payment for housing and communal services is a constant item of expenditure for any family. But many, receiving a payment for housing and communal services, do not pay attention to what services the management company takes money from them for. Although management companies often overestimate the amount of resources consumed when calculating payments for heating and water supply and apply inflated rates for the maintenance and repair of common property.

In 2016, the Moscow Housing Inspection received 14,000 requests for payment of housing and communal services, most of which concerned bills for water supply, heating services, as well as the procedure for paying for housing and communal services in general. According to the results of the audit, less than 10% of complaints about incorrect billing were confirmed. As noted in the Moscow Housing Inspection, most often citizens' appeals on payment for housing and communal services are associated with a lack of information about accruals in payment documents, debts and recalculations, as well as the opacity of the procedure for calculating payments.

Changes in payment for housing and communal services

In 2017, Muscovites received a new type of payment document, in which there were some changes. Housing and communal services receipts have changed since the new year. Now the document has a section “consumption when maintaining common property in an apartment building. The line "general house needs" moved from the section "utilities" to "housing". Thus, from January 1, the costs of paying for resources consumed in the maintenance of common property in houses are included in the payment for the maintenance of residential premises. Previously, residents paid for electricity for light bulbs, intercoms and elevators at the entrance, water for washing stairs according to the readings of common house meters, that is, all expenses were evenly distributed among the apartments. Now general house expenses have received specific standards, and the overspending of communal resources will be paid not by residents, but by management companies. This is a technical redistribution of funds and does not imply an increase in the amount of payments.

The second resolution approves the rules of public housing control. The goal is to increase the transparency and efficiency of government structures. So, from January 1, financial responsibility of management companies for incorrectly charged utility services is introduced, for which they will be punished with a fine of up to 50% of the amount charged.

Public control will become an additional guarantee of conscientious work of the management company. Activists can regularly publish the results on the Internet so that all residents can review them and, if they wish, join the next test.

Changes in payment of debts

Claims against debtors in 2017 became more acute. Since 2017, a resolution has come into force, according to which debts for utilities and telephone calls from a landline number will be written off from salary cards. They can write off money from a salary card if an appropriate court order is issued for your debt. They will have the right to collect the debt from any personal account of any bank card of the defaulter in the manner prescribed by law. You can control your situation with rent debts on the public services portal or track information on the official website of bailiffs. Debtors will be notified of the issuance of a court order. At the same time, citizens will have the right to express their disagreement with the declared amount of the debt and ask to cancel the court order.

The magistrate's court will consider, by order of procedure, applications for debts not exceeding five hundred thousand rubles, and the arbitration court - four hundred. In the case of equity non-payers, each application to the court will be considered separately.
Muscovites who leave the city for the holidays need to keep their travel tickets. Upon returning, you can recalculate utilities on them. To do this, tickets to the destination and back must be submitted to the settlement center, write a corresponding application. When recalculating, the amount of payment in the next month is reduced. Recalculation can be done by those citizens who were absent from home for more than five days in a row. In addition, their apartment should not be equipped with an individual or common (apartment) metering device. Otherwise, no recalculation is done.

Citizens will most quickly notice the traditional increase in tariffs for housing and communal services. Thus, from July 1, the tariff for cold water in Moscow will increase by 7.2%, to 35.40 rubles per cubic meter. m. Today it is 33.03 rubles. per cubic meter. The cost of hot water will increase by 10.6% and amount to 180.55 rubles per cubic meter. m. Retail gas prices will also increase by 3.9% (6.40 rubles per cubic meter). In addition, the minimum contribution for major repairs in Moscow will increase to 17 rubles. per square meter of premises instead of 15 rubles charged at the moment. In addition, a number of innovations are coming into force that will change the usual mechanisms of work in the housing and communal services sector. Already at the end of 2016, a number of bills were prepared, which can also significantly affect the industry.

“The upcoming changes in the housing sector in 2017 are very controversial. On the one hand, some of the legislative initiatives are directly related to ensuring the rights and legitimate interests of the owners of premises, improving their social guarantees. On the other hand, the fact of the inevitable increase in prices for housing and communal services creates significant financial difficulties for many categories of residents and ultimately becomes a heavy burden for low-income citizens,” says Ilya Shakhmeister, lawyer at HEADS Consulting.

The head of the School of a Competent Consumer project also admitted that the work is going in two directions: on the one hand, consumers are met halfway, on the other hand, responsibility is prescribed for both consumers and service providers.

“The main thing is not that fines are introduced, but that there will be an inevitability of punishment, nothing should slow down,”

— said the expert.

New lines in bills

If we talk about changes that should protect consumers from arbitrariness, then the following innovations can be distinguished. From January 1, the payment for the maintenance and repair of the house becomes part of the payment for the maintenance of residential premises and the cost of paying for utilities used to maintain common property in an apartment building (MKD). Recall that earlier this was planned to be done back in April 2016, but was postponed to this year.

As Alexander Kozlov explained, the transfer of the line in the payments will allow you to start regulating the calculation of fees for general house needs (ODN). This includes payment for utilities (for cold and hot water, electricity and heat, gas supply and sanitation), which go to the maintenance of common areas in the house (lighting in the entrance, etc.).

“If earlier fees were charged almost uncontrollably — there are cases when managing organizations issued bills for the maintenance of a house that exceeded bills for individual consumption in apartments — now all this will be regulated within the utility sector and tariffs will be contained,” the expert notes.

Another line will move from housing to public services - garbage collection.

It is worth noting that the authorities have long been trying to restore order and clear the rubble in this area. According to Federal Law No. 458-FZ, municipal solid waste has already been reclassified into municipal solid waste, and, accordingly, new methods of work have been prescribed with them. It is assumed that the tariff will be paid both according to the standards for each resident, and according to the volume of garbage. Thus, it is planned to stimulate the separate collection of garbage: the more garbage can be recycled, the lower the fee will be. In addition, it is assumed that the regions will create their own operators that will regulate the area of ​​waste processing.

“While this is not mandatory, the regions that are already ready will have the opportunity this year to start working in a new way, create new work schemes, and appoint operators. It is known that this area is extremely opaque, there are many unauthorized dumps, etc., a total revision has long been required, ”Kozlov notes.

A full-fledged launch of the GIS Housing and Public Utilities system is also planned for this year. This is a single information resource that will allow residents to make payments online, keep track of information about the activities of their managers, the cost of services, accounts payable, tariffs, etc. However, it is worth noting that the deadlines have already been postponed several times. As Kozlov noted, after the launch of the GIS housing and communal services, a “coup will come” in the public utilities system and all processes will become much easier to control.

Overhaul benefits are not a hindrance

In addition, a number of encouraging bills have been put forward.

“Thus, the government has posted a bill that proposes to make energy sales activities licensed, as well as create a special register of energy sales companies, which the consumer can find on the official website of the department. According to the government, these changes will help improve the quality of work of energy sales organizations,” says Ilya Shakhmeister.

As the lawyer said, another legislative initiative came from one of the deputies, who

proposes, starting from January 2017, not to include contributions for major repairs as part of the payment for residential premises.

“This draft law does not at all provide for the abolition of mandatory contributions for major repairs of the house. According to the parliamentarian, the main goal of the bill is to stop the practice in which owners who are in arrears in paying for major repairs cannot receive benefits for paying for housing and utilities, ”explains the lawyer.

Changes in the Housing Code (on the transition to new contractual relations between owners of premises in apartment buildings and resource supply organizations):

"In the cases provided for in Article 157.2 of this Code, payment for utilities is paid by the owners of premises in an apartment building and tenants of residential premises under social tenancy agreements or contracts for the rental of residential premises of state or municipal housing stock in this house to the relevant resource supply organization and to the regional operator for handling municipal solid waste."

Download full law

Debts in the housing and communal services sector are the main problem in the provision of public services. The most problematic regions are Moscow, Kamchatka Krai and some others. Moreover, the main reason for the appearance of debts is by no means the consumer himself, but management companies. Intermediaries represented by the Criminal Code for various reasons delay deductions. The new bill on direct payments between the consumer and the utility provider will solve this problem.

What are the objectives of the new law?

Many management companies do not cope with the tasks assigned to them. There are many reasons for delays in paying utility bills. And the main one is the corruption component. Previously, the management company (MC) was an intermediary between the consumer and the resource supply organization (RSO). The new legislative document will make it possible to directly conclude an agreement on the supply of services with the RSO.

On March 23, 2018, in the third, final reading, a bill was adopted, on the basis of which it is possible to exclude the UK from the payment chain for the services provided. According to the new law, the owners of an apartment building at a meeting can decide on their own whether to conclude an agreement or to refuse it. You can enter into an agreement with RSO supplying the following utilities:

According to the authors of the project, RNOs supplying electricity and gas to residential buildings have been operating in the Russian Federation under this scheme for many years. Another reason for the adoption of this law is the high rate of debt collection in the presence of a direct contract.
According to the new draft law, RSOs have the right, from the moment it is adopted, to unilaterally terminate agreements with the Criminal Code. The main condition for this is the presence of a debt in the amount of two average monthly charges or more. Many property owners in apartment buildings are wary of receiving double receipts. In order to avoid this, the Goszhilnadzor body is notified of the adoption of the law.

The law itself comes into force on April 1, 2018. But some of the norms indicated in it will be put into effect gradually. The main tasks to be solved by the adopted bill:

• increase in the rate of collection of funds - the exclusion of the MC from the payment chain will reduce delays in payment;
  reduction of the corruption component - many criminal companies are created with the aim of embezzlement of citizens' funds;
• simplification of the settlement scheme between the consumer and the resource supplying organization;
• establishing order in the field of residential property management.

Even before the official publication, it became known about serious penalties in relation to the management companies that do not comply with the requirements for calculations. If there are errors, a penalty of 50% of the amount of the incorrectly indicated amount will be assigned. This bill was proposed personally by Vladimir Putin.

The main advantages of the new law, cons

The adopted bill resolves many complex issues that have accumulated in the field of housing and communal services. It protects the interests of ordinary citizens, as well as resource-supplying organizations. Previously, there were frequent cases of disconnection of entire apartment buildings - due to delays in payments from the Criminal Code. At the same time, the tenants fulfilled their debt obligations on time, without any delays.
In addition, tenants now have the right to choose a service provider. For example, garbage collection can be carried out by different companies. Thanks to the adoption of the new law, today the citizens themselves will have the right to choose a legal entity engaged in waste management. There are certain problems in this segment of housing and communal services. The new bill will create healthy competition in the field of waste disposal.

Many management companies artificially inflated prices for the supplied housing and communal services. Especially often it concerned the supply of hot water. Many residential buildings were completely equipped with their own boiler rooms in the basement and payment was not required. The new law will strengthen the control of tenants over the Criminal Code. Provides a new pressure lever. Management companies will become more responsible for the performance of their immediate duties.

Some problems may arise with the process of recalculation for the low quality of the services provided. At the same time, it will not be difficult to resolve this issue legally. Responsible for the supply of services are RNOs - with which a contract is directly concluded.

Ordinary citizens who decide to use the new right are afraid of the possibility of double receipts. When the Criminal Code, despite the decision taken jointly and severally to refuse its services as an intermediary, still issues invoices. If the agreement with the RNO was concluded within the framework of the law, all the mandatory procedures have been completed, then there is no need to pay receipts from the management company that come after the date of the agreement.

If the owner of the residential premises found two receipts in his mailbox, then it is necessary:

• notify the Criminal Code in writing of the refusal of its services;
• keep the receipt of payment (there is no need to transfer funds to the Criminal Code);
• contact your local housing authority.

Goszhilnadzor is a special organization that inspects housing and communal services. If violations are found, they must be contacted in writing or electronically. Today, all divisions of the inspection have their own websites. You can contact by phone, email. The new law comes into force on the day of its official publication.

The Ministry of Construction expressed the opinion that from 30 to 40% of management companies could leave the market after the adoption of the law. Moreover, this will positively affect the industry as a whole. Since it will be left first of all by companies that dishonestly fulfill their obligations to the RSO and consumers of public utilities. The mode of concluding an agreement directly with the RSO is determined by law.

Key changes in the second quarter of 2018

Suppliers of communal resources and regional operators for the treatment of MSW can directly conclude contracts with owners and tenants of housing in apartment buildings. The way the house is run does not matter. In this case, consumers will pay for utilities directly to the supplier or the regional operator.

You can switch to direct contracts at the initiative of the owners. They have the right to decide this issue at the general meeting.

Resource supply companies and regional operators can also initiate the transition by unilaterally refusing to execute the contract with the person managing the MKD. This is acceptable if the debt for utilities or services for the removal of solid waste is two or more average monthly payments. The debt must be recognized or confirmed by a judicial act that has entered into force.